No PlaceWisely verified reviews yet, and 8 reviews on Google averaging 4.8 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care4 of 5 reviews
Dining and food2 of 5 reviews
Cleanliness2 of 5 reviews
Building and rooms2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 8-review average is 4.8 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
As one would expect it is very stressful and emotionally draining if/when your loved one reaches a point in their life that it becomes necessary to rely on a group home to care for them.
When my father reached that point in his life, we were extremely lucky to have had Best Choice recommended to our family by his hospice care. It became apparent on our initial interview that Best Choice’s owners (Karen & Juan) and staff were highly competent, very compassionate, and caring. Those feelings were affirmed during my dad’s eight months there as Karen, Juan and Bibian provided top notch personalized care.
My father expressed his satisfaction with the home and was extremely happy with his caregivers. Knowing how my dad felt helped ease my family’s minds and gave us a sense of comfort that one seeks in this situation.
The staff went out of their way to personalize his care, providing him with his favorite food and drinks. The team was also very welcoming to family and friends on all visits.
I highly recommend Best Choice should you require a group home for a loved one.
Robert Fort
7/21/2021
Best Choice Assisted Living Home is a perfect choice for your loved one who needs assisted care. Juan and Karen Valle took such wonderful care of our mother. They cared for her as if she were their own mother. The home is beautiful, bright, cheerful and extremely clean. The overall feeling of the home is upbeat and friendly. We could not have had a better choice for our mom than Best Choice. The name truly reflects the care!!
A couple of months ago my father in law, who was very ill was in the hospital. They told us that when he got out he would need 24 hour constant care. We did a lot of shopping around and interviewed many places but we were not happy with them for various reasons. Then we found this place. We loved the setup as far as they have one house for the ladies and one for the men. Both houses right across from each other. We also loved the fact that Juan and Karen both were genuine and showed that they truly cared for their guests. Not patients, but guests. Their staff was also very attentive and compassionate. My father in law was very happy with the arrangement and voiced his pleasure in these accommodations. Juan and Karen also worked very closely with the Hospice organization to make sure he was as comfortable as possible during his last days. When he finally passed, Juan was at his bedside along with family paying his respects. Afterwards he worked with the Mortuary and family to make sure he was transported in the most dignified manner.
I can not say enough about this Facility. In fact calling it a facility takes away from it. This is a home for their guests and they make it feel as such.
Karen, Juan, and the rest of the team at Best Choice have made my and my grandfather’s life so much easier and better since he moved in over a year ago. They were very accommodating to my grandmother in her final months making her comfortable and happy while continuing to meet the needs of my grandfather and assisting the rest of the family whenever and wherever they could. My grandfather has continued living with Best Choice and regularly sings their praises. He and I would both recommend this team highly to anyone needing assisted living.
I can’t begin to thank Juan & Karen for the recent phenomenal care they provided my dad. The entire staff went above & beyond to provide excellent care. Even my dad said how refreshing to push the call button and someone comes immediately and helps him. My dad was in and out of hospitals and his last hospital stay doctors said he needed 24/7 care which I was unable to provide. His room had a great view. The house was very clean and comfortable. Meals provided tasty too. The one on one care was so reassuring especially when you want your loved one to get such loving care you can’t provide. This assisted living home lives up to its name and is the Best Choice!!!!
Also, I saw negative review by Cindy Kellams and apprears she frequently posts negative reviews for various businesses. I would ignore her review and speak to others that highly recommended Best Choice Assisted Living.
Reviews and rating from Google, shown as Google publishes them for Best Choice 2 Assisted Living Home. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
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Reading reviews of Best Choice 2 Assisted Living Home. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
