No PlaceWisely verified reviews yet, and 7 reviews on Google averaging 2.9 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care4 of 5 reviews
Building and rooms3 of 5 reviews
Staff and caregivers2 of 5 reviews
Dining and food1 of 5 reviews
Cleanliness1 of 5 reviews
Communication with family1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★0
3 ★0
2 ★0
1 ★2
Google shows its five most relevant reviews; the 7-review average is 2.9 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Lilibeth and her crew were amazing to my mother the last months of her life. I would recommend anyone needing responsible affordable care to check them out. I really appreciate the choice of multiple locations and room options as needed.
I’ve been coming here about a year now to visit. They don’t seem to have the same turnover that other places have which is great. The staff is nice, the residents seem to get their medication on time, food is edible too which is a huge plus!
They really need to fix their phones. I just tried to call to see if some friends and I could drop off bouquets for Mother’s Day, and the call couldn’t be completed.
My family member moved in during the height of COVID19. The facility is clean, large & well furnished & decorated. The staff is attentive & operate with all pandemic protocols. Nurse Christine is a wonderful person & caregiver. The lead nurse, LILIBETH, has been great to communicate with & always provides any info I request in a decent time frame. I thank God my family member is being cared for in the Caissa House. Thank you all 💓
We live the in the neighborhood and have had three incidents where residents are wandering around, unattended, and have left the residence. We have also had a man trapped in our courtyard yelling late at night that he was scared and didn't want to go back, person get into our garage and I had to chase a scared lady down the street as she was falling down and hurting herself. I would not want this experience for any of my family and want perspective families to be aware of the lack of care.
Reviews and rating from Google, shown as Google publishes them for Hilda'S Haven ALF #6. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Hilda'S Haven ALF #6. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour