Assisted Living
Cottages at Peoria
9045 West Athens Street, Peoria, AZ · No verified reviews yet
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Est. $3,950 to $6,250/mo
Cottages at Peoria Reviews
No PlaceWisely verified reviews yet, and 52 reviews on Google averaging 4.1 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Activities and engagement3 of 5 reviews
Building and rooms3 of 5 reviews
Quality of care2 of 5 reviews
Cleanliness2 of 5 reviews
Management and turnover2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★0
3 ★0
2 ★1
1 ★1
Google shows its five most relevant reviews; the 52-review average is 4.1 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified4.1★★★★★52 Google reviews
See all on Google ↗
Kayler Russell★★★★★a year agoThe staff seem nice at this place and it is very clean. I really did not like the director Erin. She was very a rude person, from our first meeting she was heartless and treated me like I had done something wrong. My family is going through a lot and Erins behavior just made it harder. Everyone else was wonderful and kind. Erin made the experience harder than it needed to be. Wasn’t helpful or kind.
Edited after their response:
Right I definitely agree it’s not possible to get along with everyone but as someone with customer service experience Erin did not exercise her ability to show her customer service. There was no reason for her to treat customers the way she did. I don’t need her to like me but I do expect her to have some respect and act accordingly in being respectful. Her rude behavior was not called for and she needs to keep her negativity at the door when dealing with customers. I shouldn’t have to experience her bad mood just because not everyone can get along.
Jillene Lemke★★★★★10 months agoWe had a tour of the Cottages 2 days after Christmas. Alexandria, our tour guide, greeted us promptly at our tour time. She was knowledgeable and spent a long time answering all of our questions. The campus looked beautiful with all the fall colors. We toured 2 of the cottages and saw residents engaged in activities at both. All of the staff greeted us as we walked through. One of the residents allowed us to tour her room as the Cottages are currently fully booked. The room we visited was a private, not shared room. Although small, it was a nice room with a view of the courtyard. The campus is fully enclosed with fencing with secure / locked gates. The residents and staff all looked happy.
Odalys★★★★★a year agoI’ve been very concerned about the environment at Pacifica Senior Living due to the behavior of the management, particularly the manager working on 1/6/25. I’ve witnessed rudeness and disrespect toward employees, which creates a tense and unwelcoming atmosphere. This is not the kind of environment I want for my grandmother, as it raises concerns about the quality of care and overall morale. I’m now considering moving her to a facility where staff are treated with respect, fostering a more positive and caring community for residents. I hope these issues are addressed promptly to improve the experience for everyone.
漢生丁★★★★★a month agoVery clean facility. Residence seemed happy. Staff was engaging and helpful. The layout is amazing.
john edward★★★★★a year agoWe are extremely grateful with how well the staff at the Cottages take care of my mother. They communicate very well with any concerns and the experience has been very helpful for everyone. I highly recommend.
Reviews and rating from Google, shown as Google publishes them for Cottages at Peoria. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section