No PlaceWisely verified reviews yet, and 57 reviews on Google averaging 4.1 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care4 of 5 reviews
Dining and food4 of 5 reviews
Safety and supervision3 of 5 reviews
Activities and engagement2 of 5 reviews
Building and rooms2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★1
3 ★0
2 ★1
1 ★0
Google shows its five most relevant reviews; the 57-review average is 4.1 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
The staff definitely cares for their residents and has their best interest at heart. Wellness staff, dining room staff, housekeeping staff, support staff, administrative staff, everyone. The residents seem happy, well fed, taken care of. Since residents are very independent (drive their own cars ...) and some more dependent. Wonderful diverse group of people live here and work here. Problems are worked out--some problems faster than others. The staff knows every resident by name. Facility is clean. I know my family member is safe, taken care of, and content.
I learned about Brookdale from a former next door neighbor who know lives at Brookdale. I use to visit her monthly, so I was already familiar with the community. When I needed some assistance, I moved into Brookdale. I love living at Brookdale, because there is a wide variety of activities. The food is good and the staff is vey helpful. I feel safe.
It has only been 10 days but the staff are pleasant, helpful and have a caring attitude. My family member is in memory care, certainly an adjustment for the person moving in but the nurses have been fantastic, food is on a schedule and is good. The business office is great as well as the front door staff. I would recommend Brookdale PV.
The main thing is, Mom is happy! She is enjoying the care, the variety of social activities, the food, and her apartment. As a daughter, I am relieved and happy to know she is being well looked after, and I can worry less about the day-to-day activities she needs help with. The staff has been very supportive, patient, and welcoming through the whole transition.
The residents are some of the best people you’ll ever meet. But the staff on the other hand….terrible. The directors are some of the least empathetic people you will ever meet. I have first hand witnessed them calling residents annoying, difficult, and crazy. The residents will fall or have accidents and families aren’t informed or notified. The executive director, Kelly, truly doesn’t care about the residents nor her staff. I truly feel bad for the residents.
Reviews and rating from Google, shown as Google publishes them for Brookdale Central Paradise Valley. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Brookdale Central Paradise Valley. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
