Assisted Living
Brookdale Desert Ridge
4050 East Bluefield Avenue, Phoenix, AZ · No verified reviews yet
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Est. $3,950 to $6,250/mo
Brookdale Desert Ridge Reviews
No PlaceWisely verified reviews yet, and 18 reviews on Google averaging 4.1 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care4 of 5 reviews
Activities and engagement3 of 5 reviews
Building and rooms3 of 5 reviews
Dining and food2 of 5 reviews
Safety and supervision2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 18-review average is 4.1 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified4.1★★★★★18 Google reviews
See all on Google ↗
Tacy Real Estate★★★★★a year agoI’m writing this review after I watched a staff member named Sam yell at the patient she was transporting in a wheelchair. I was awaiting a CT scan of my own when Sam wheeled this poor old woman in and screamed at her when she could not get the scan done her. She was in her face, rude, and throwing her hands around. The poor old woman did nothing to instigate it. Myself and other guests in the lobby were absolutely disgusted and agreed we would not want our loved ones treated this way, ever!
Beth Black★★★★★3 years agoMy mother-in-law enjoyed a little over a year on the independent side of the facility, happy to have her own little place, get in a good little walk to the dining room to meet with others and share in activities as she wished. Katie Finn, as Executive Director cares very deeply about her community's happiness and is committed to work through the challenges that arise from time to time in many business environments. The staff were always courteous and caring as they interacted with mom and the visiting family. Thank you for taking good care of her!
Mary Keane★★★★★3 years agoMy husband became a resident @ Brookdale Desert Ridge in November 2020. He was admitted to the Memory Care Unit. Visitors weren't allowed inside the building due to Covid restrictions, but window visits occurred. He remained there until his passing in December 2022. With the various stages of his dementia, there were many questions by me. Communication and his care were excellent. The quality of leadership, care & concern for the resident and family, various activities for the resident & families, birthday celebrations, etc... made for a positive environment. The dedicated & knowledgeable staff
had a caring attitude in treating each patient with respect especially with the emotional side of one's nature. At the end of my visits, I knew Jim was getting his medical & physical needs met too! Having a camera in his room was a plus for his safety.
Grateful for our experience! Mary K.
kimberly gienko★★★★★7 years agoBrookdale has provided my Mother with the most excellent care. Under the professional guidance and direction of Cindy Borski, Cindy Freeman, and Cole Williams, I am greatly impressed with the staff, nurses and caregivers
keeping my Mother alive. My Mother has surpassed her life expectancy diagnosed by her doctors. The management and staff in the
Alzheimer’s and Dimensia wing, treat my Mother like their very own. I can not express in words how truly grateful I am to everyone at Brookdale. When I am out of town, I no longer
have to worry about my Mother’s care, it is a huge relief to me. Thank you Brookdale !!!
Tony Gagliano★★★★★12 years agoI really need to speak about my experience with Emeritus at Phoenix. I live in Chicago and my mother lives in Phoenix at Emeritus, and has been there for several years now. It was very hard when my Mom got to the point where she could not live on her own and had to have some assistance to be safe, and enjoy quality of life. I looked at many different places. I wanted the best for her and I needed to feel good about her new home, I have to say... I was feeling a bit frustrated.
And then I walked into Emeritus at Phoenix. I was blown away by what I saw and felt. A place that was clean and comfortable....friendly. Everything I saw from the rooms, meals, activities, assistance and care, put me more at ease. The more I saw, the more I liked. And it seems they are always striving to get better.
And then I met and got to know all the great people that would be there to help my Mom. I cannot express the my feelings enough about that experience. The entire staff is top notch, competent, friendly and willing to help in any way to assist my Mom and myself, and in doing so, I now consider them a part of my family.
The day I had to leave my Mom and go back home was a sad one, but I felt so at peace that my Mom was where she should be.
This is the first time I have ever given a review for anything, but I really felt I needed to say something about my experience. I want to thank everyone from Emeritus for taking care of my Mom and keeping her safe and happy.
With all my heart...Thank you.
Reviews and rating from Google, shown as Google publishes them for Brookdale Desert Ridge. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section