No PlaceWisely verified reviews yet, and 15 reviews on Google averaging 3.9 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care3 of 5 reviews
Building and rooms3 of 5 reviews
Management and turnover2 of 5 reviews
Communication with family1 of 5 reviews
Activities and engagement1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★0
3 ★0
2 ★0
1 ★2
Google shows its five most relevant reviews; the 15-review average is 3.9 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
This place is amazing . They work with individuals on reaching specific goals. They are attentive👍and proactive. I truly believe in 6 to 8 months I will be posting a video walking out of this place I pray 🙏 contact Alicia or Joe to see if the fit is for your situation
Everlasting has been THE BEST thing that has happened to my adult daughter who has sustained brain injuries from a brain tumor. She now is receiving the multiple levels of care she needs from caring professionals and is finally thriving after 20+ years of struggling to manage life, post diagnosis, treatment, seizures, etc. The other residents are now friends who understand her life challenges. The staff is incredible about going out of their way to make sure her needs are met and that she is happy. There are so many amazing activities and support services available! I especially want to make mention of Alicia Brown, Rock Star Extraordinaire for her amazing marketing and management of this incredible place. She is the reason my daughter is at Everlasting. I am forever indebted to the founders (and also Joe!) of Everlasting for making their vision come true so that my girl can have a much better quality of life and finally have the care she has lacked for decades. Thank you Everlasting!!
Our family's experience with Everlasting Services was life-changing. My husband, Sean, was a resident there for three months following a diagnosis of a Severe/ Moderate brain injury. Thanks to the exceptional care and therapy he received, he was recently downgraded to a Mild brain injury. His progress has been truly remarkable. The Director, Alicia, is wonderful. She is incredibly kind and genuinely cares for the residents, consistently going out of her way to ensure everyone is well-attended to. Every staff member treated Sean with respect, kindness, and immense patience. It wasn't just about medical care; it was the small things. Whenever Sean walked through the halls, staff members would greet him by name with a smile, asking, "Hi Sean, how are you doing today?"
I cannot recommend Everlasting Services highly enough. If you are looking for a facility that treats residents like family while delivering world-class results, this is the place.
My mom had been a resident at this facility before it was sold to Everlasting. She had dementia due to Alzheimer's and was thriving. But once Everlasting came in they kept wanting to shuffle my mom from her original room to a small private room and then to a shared room. They told me she kept falling and had an issue with high blood pressure, so thought she'd do better with a room mate. Now I see their motive. They shoved her in a corner in a large room to allow someone else to come in to her space for more $$$. My mom ended up with a severe UTI and had to be hospitalized because her kidneys were failing. Ever since that her health grew worse and she stopped eating and drinking. I believe they had her sedated on morphine all the time per Hospice of the Valley. I understand when the time comes it's time to let go. The sad thing is that not ONE staff member said ANYTHING to me as I was removing my mom's things from her shared room there. Not one person asked me if I needed anything and not one person offered condolences. This facility must be driven by profit.
I would NOT place my elderly parents in this place.
During a recent professional interaction with this facility, I found the RN I spoke with to be rude, condescending, and unable to answer questions professionally. I hope the facility improves its communication and staff professionalism.
Reviews and rating from Google, shown as Google publishes them for Everlasting Services at Estrella Center. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Everlasting Services at Estrella Center. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
