Assisted Living
Shadow Mountain Memory Care
10030 North 32nd Street, Phoenix, AZ · No verified reviews yet
This community does not currently have a referral agreement with PlaceWisely. We still relay your request at no cost.
Est. $3,600 to $5,650/mo
Shadow Mountain Memory Care Reviews
No PlaceWisely verified reviews yet, and 30 reviews on Google averaging 4.6 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care5 of 5 reviews
Staff and caregivers4 of 5 reviews
Activities and engagement4 of 5 reviews
Building and rooms4 of 5 reviews
Cleanliness3 of 5 reviews
Dining and food1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 30-review average is 4.6 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified4.6★★★★★30 Google reviews
See all on Google ↗
Jennifer Biehn (F45)★★★★★a year agoI can’t express how grateful we are to have found Shadow Mountain Memory Care for my Dad, Terry. The experience has exceeded our expectations, starting with the incredibly loving and caring leadership & staff who made our decision easy. The residents enjoy a variety of activities and daily entertainment, and my Dad especially loves the dancing and music. The facility is clean, fresh, and feels like a well-maintained boutique hotel. Shadow Mountain is truly a special place with special people, and we couldn’t be more relieved and happy to have found this wonderful home for my Dad.
Lisa Root★★★★★7 months agoMoving both of my parents into memory care was one of the hardest decisions our family has had to make, but choosing Shadow Mountain Memory Care has brought us so much peace of mind.
The level of engagement and joy they create for residents is truly remarkable. There is phenomenal entertainment—live music most days, arts and crafts, games like cornhole, and even fresh popcorn. What stands out most is how the activities team turns these moments into real experiences. Live music often becomes a full dance party, with both residents and staff singing and dancing together. It’s uplifting to see that kind of energy and genuine connection.
The staff across the board is exceptional. The caregivers are incredibly hardworking, kind, and trustworthy. They take great care to ensure residents are clean, comfortable, and treated with dignity. The nurses are equally wonderful—having medical professionals available at all times gives our family tremendous reassurance.
The leadership team and directors are approachable, responsive, and truly care about the well-being of every resident. Any questions or concerns we’ve had have been handled quickly and thoughtfully. It’s clear they are committed to making this a comfortable and positive place to live.
The facility itself is always clean, well-maintained, and welcoming. The patios are beautiful, and the great room is bright and inviting—a place where people genuinely enjoy spending time together. From the moment you walk in, you’re greeted by friendly, knowledgeable staff at the front desk who are always ready to help.
One unexpected blessing has been the monthly family support group. It’s thoughtfully hosted with food and beverages, and it has created a sense of community among families who truly understand what each other is going through.
Most importantly, I know my parents are safe, cared for, and surrounded by people who genuinely care about them. That peace of mind is priceless.
I am deeply grateful for Shadow Mountain Memory Care and would highly recommend it to anyone looking for a compassionate, engaging, and well-run memory care community.
Camille Nielsen★★★★★a year agoMy husband, Mike has only been a resident at Shadow Mountain for about a month. It was a very difficult decision to place him in a Memory Care facility, but it was the Best decision that I’ve made. He’s only been there a few weeks and he has Exceeded my expectations in acclimating to his new environment. I am so impressed with the care that he is getting. Every time I go, there is a large group of residents being engaged in some kind of an activity like arts and crafts, games, exercises, and most of all singing and dancing and generally having a good time socializing with other residents and being stimulated in a happy environment. The entire facility has a very warm and comforting, feeling Like living at a resort! I feel that I made the right decision finding the Best place for my loved one! And I feel at peace within myself that it is the best thing for him and me at this time. Gloria and Misty have been amazing administrators who are actively involved with the residents and make them feel like they are part of a big family. Thank you for all you do!
Pete Livingston★★★★★7 months agoWe moved our mom hare from another facility in Phoenix after there care and services became diminished. SM is so wonderful. Very caring staff, clean, organized with activities all day.
Janet Casper★★★★★7 months agoWe are Truly Blessed to have found my Uncle John’s Home 🏡 here at Shadow ❤️Mountain Memory Care Center “Home”🙏🏻We have been here for two months and cannot express Our Gratitude to the Entire Loving Caring Welcoming Professional Knowledgeable Patient Kind Supportive Respectful Helpful Compassionate TRULY LOVING STAFF or “FAMILY “ as we truly believe how they not only treat Our Loved One John 😇but also Family Members like Ourselves Thank You 🙏🏻lShadow Mountain Memory Care ❤️for giving us the Privilege to be apart of Your Family where Your Loved Ones are treated with the Upmost Respect Dignity and Receive Genuine Loving Care in a Compassionate Fun Environment Truly Grateful to be able to Be Here Thank You 🙏🏻❤️
Reviews and rating from Google, shown as Google publishes them for Shadow Mountain Memory Care. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section