No PlaceWisely verified reviews yet, and 5 reviews on Google averaging 4.2 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers3 of 5 reviews
Quality of care3 of 5 reviews
Cleanliness1 of 5 reviews
Management and turnover1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
The staff is truly remarkable, always attentive, friendly, and genuinely dedicated to enhancing the quality of life for each resident. They take the time to get to know the residents and their families, ensuring that everyone feels valued and respected. The house is clean, bright, and inviting, with comfortable living spaces that feel like home. If you are considering assisted living for your loved one, I highly recommend Cloister Assisted Living. Thank you, Cloister Assisted Living, for everything that you do!
Glecy (the owner) and her team threw my mother-in-law out of this care home with no notice and no chance to find a new place to live after 4 weeks of living here. We moved my mother-in-law here 4 weeks ago, she was the first and only resident. Glecy preformed a patient examination prior to move-in and received detailed information from my mother-in-law's last home about her condition. Glecy and the other 2 owners gladly accepted her and she lived here for 4 weeks. During that time she was the only resident. So the other "5 star" reviews from 3 weeks ago are bogus. (Those other "reviewers" have no other reviews or contributions made other then the 1 "5 star" rating for this home.) After 4 weeks - we were told that my mother-in-law is hard to take care of and they are refusing to take care of her any longer. We were given zero notice and no time to find a a new place for her to live. She is now essentially homeless. We pleaded and begged for them to give us any time to allow us to find her a new place to live - but they plainly didn't care and threw her out like trash to the curb. Don't trust these people with your loved ones. The same goes for her other care home in Chandler: "Glecy Infinity Care Assisted Living". Its staffed and run by the same people.
Reviews and rating from Google, shown as Google publishes them for Cloister Assisted Living. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Cloister Assisted Living. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
