No PlaceWisely verified reviews yet, and 119 reviews on Google averaging 4.2 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care2 of 5 reviews
Dining and food2 of 5 reviews
Building and rooms2 of 5 reviews
Communication with family1 of 5 reviews
Safety and supervision1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★0
3 ★0
2 ★1
1 ★1
Google shows its five most relevant reviews; the 119-review average is 4.2 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Amy mother has done very well at this facility in the behavioral side. Staff seem accommodating and the Hospitalist is very good. All places have staff up and downs. Elisa the speech therapist has been the best ever. It is never easy to leave a loved one in care of others but they seem to have staff that care and know the clients.
Danny, their receptionist is very personable and welcoming of everyone that comes in.
Their staff is responsive and supportive of their resident and community partners needs
Stay far away from this place from the blantant misleading of what to expect to the unhealthy conditions. I moved my parent in under the understanding that we did not need to give a notice per Gregory. My parents both with dementia did not do well and I I spoke with the Administrator that knew what the plan was to get them moved ASAP again no conversation that we needed a notice. I then recieve an email that we owe 7k. Check these pictures out. I will stand on this until my last breath that this place is the worst possible place to have any loved one stay!!
This is an unbiased review. I had admitted my mom to memory care back in March. My mom required a lot of care and was an insulin dependent diabetic and took psych meds for her depression. The first night my mom was there I found out they were only giving her one of her prescription meds at night. She was supposed to take psych meds which I indicated in the medication list but they only gave her med for neuropsthy the first night. I had to call the nurse and clarify her med schedule even though I had already indicated the schedule when they were admitting her. A week after being admitted she had fallen and scraped her arm really bad. I had come to visit and apparently the fall had happened several hours before i came but I was never notified. They never sent her to the ED to get evaluated for a break. Also there were several occasions I came to visit her and her brief was soiled. My mom was at the end stage of her dementia and stopped eating and drinking 2 weeks after being admitted there. I had to admit her to Hospice. I feel like the staff was compassionate toward her but not equipped to care for her. Her blood sugars were constantly in the high 200s or low 300s and sometimes they were crashing and going low because they gave her insulin even when she hadn't eaten her meal.
So far so good. My husband tells me he is comfy here and the workers are all nice. What I have seen of the food - it looks good and healthy also. The furniture in his room looks a bit worn out but functions. Brought him his favorite nice blanket and have never seen it again. Wish it çould be found. Still, if he is happy, I am happy with this facility. Staff has always been helpful and friendly and I appreciate that!
Reviews and rating from Google, shown as Google publishes them for Scottsdale Village Square. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Scottsdale Village Square. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
