Assisted Living
Xanadu Assisted Living Residence
1391 Xanadu Street, Aurora, CO · No verified reviews yet
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Est. $3,650 to $5,800/mo
Xanadu Assisted Living Residence Reviews
No PlaceWisely verified reviews yet, and 21 reviews on Google averaging 3.0 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Building and rooms4 of 5 reviews
Communication with family2 of 5 reviews
Price and value2 of 5 reviews
Staff and caregivers1 of 5 reviews
Dining and food1 of 5 reviews
Cleanliness1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★1
4 ★0
3 ★0
2 ★3
1 ★1
Google shows its five most relevant reviews; the 21-review average is 3.0 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified3.0★★★★★21 Google reviews
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Bunny★★★★★a year agoRent it pricy, maintenance goes into bedrooms when they shouldn't, a few times never completing the entire job in my experience, several things in the apartment are cheaply made, and when said cheaply made things needed to be fixed it causes a lot! Not to mention VERY CERTAIN neighbors are inconsiderate, when a complaint is made, nothing has been done so far. (Currently dealing with neighbors who constantly thump against the walls loudly to the point the walls shake every day for MONTHS) Water sprinklers have been broken or flat out destroyed and hasn’t been fixed as of yet! However, when things are done, it is usually quick, which I highly appreciate! I just wish for some improvements.
Wayne Switzer★★★★★2 years agoGreat location, great value, excellent maintenance. I just moved in and had a couple things to fix from the renovation. Jim, the maintenance person, came the SAME DAY I put in my list for service requests. He fixed some things and had to order parts for some. Then he left me a note telling me what he'd done and what still needed fixing, and when he was coming back. That's just above and beyond. Count me as a very satisfied new resident. Oh and the kitchen renovation is a great layout with some really nice stone countertops and new cabinets. It really makes the place! -Wayne
Kaitlyn Sumner★★★★★4 years agoThe staff members are kind and communicative, but many of the offered amenities aren’t upheld. Moved into a dirty apartment with multiple things broken. The gym has very few machines and very small. The laundry facility machines rarely work, never the dryers, when fixed they are broken by the next week. As a result, many residents air dry our clothes by our apartments.
Angela Khong★★★★★3 years agoApplied to their apartment last week. They are good at communicating at first with email and calls. However, when I got declined from the screening for off charge (but good rental history) , then everything got downhill. I talked to Abbey and Ceira, and they at first reassured me that they can talk to their regional manager and see if they can make exceptions because they would like us to be part of the community. And they sound hopeful. But unfortunately, it feels like an act. After that, it was hard to call them back. They told us previously that they would give an answer on either Friday or Saturday. No calls back. Even when we tried calling them, they never picked up. We had to call Hudson and Grove to finally get an answer from them on Monday. I can't remember her name, who worked at the first desk, but she was extremely nice. Just shame on Abbey and Ciera and the regional manager for not being very communicating and think it ok to ghost us.
Summer McCall★★★★★9 months agoHomeless people on the tables and the laundry even during office hours & nothing is done about it.
Reviews and rating from Google, shown as Google publishes them for Xanadu Assisted Living Residence. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section