Assisted Living
Brookdale University Park
2020 S Monroe St, Denver, CO · No verified reviews yet
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Est. $4,100 to $6,450/mo
Brookdale University Park Reviews
No PlaceWisely verified reviews yet, and 47 reviews on Google averaging 4.4 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care4 of 5 reviews
Building and rooms3 of 5 reviews
Activities and engagement2 of 5 reviews
Price and value2 of 5 reviews
Dining and food1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★1
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 47-review average is 4.4 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified4.4★★★★★47 Google reviews
See all on Google ↗
Emily Cobb★★★★★3 months agoPlease read this before placing any one here.
My father was admitted to Brookdale for a 5 day hospice respite stay while battling both dementia and cancer. He was dying, confused, and in pain, exactly the kind of patient this level of care exists to protect. Instead, our family watched a short stay turn into one of the most frightening experiences.
His pain medication was not administered accurately. When he was discharged, we discovered his Oxycodone, over 90 pills at admission, was completely gone. Zero pills came home with him, and no one could account for where they went.
One night, agitated and disoriented from his dementia, he refused to return to his room and pushed away the nurses trying to move him. Rather than de-escalating or calling in hospice, staff called the police on an elderly, dying, cognitively impaired man. I was on the phone with him at the time and could hear nurses yelling at him as this unfolded. Hospice was never contacted, even though that is protocol for exactly this kind of situation.
When we raised all of this with management, the response was an apology and nothing more. No investigation we were told about, no accountability, no changes offered.
I would not wish this experience on any family. If you are considering Brookdale for a hospice or memory care patient, please go in with your eyes open, or better yet, look elsewhere.
HD Walsh★★★★★a year agoThis is an Independent Living with Assisted Living apartment complex. We’ve been here ~8 months and there is a variety of activities so we’ve been making new friends. The staff is friendly, helpful and knowledgeable which is great as we’re new to Denver and Colorado. Food has been good and filling. 4 stars since something might get better.
Richard Savich★★★★★a year agoMy mother-in-law lived at Brookdale for four years before her passing. She was a resident of both the independent living and the assisted living facilities. She loved living there and the staff was the most warm, friendly, caring and professional of any that I have ever encountered. The staff of the assisted living facility went way beyond anything that I could have wished for with her care. She was cared for in an extremely professional and caring manner, always with respect and dignity. Rosalie and her staff were the most amazing care team I have ever had the pleasure of working with. There was absolutely nothing they wouldn't do for my mother-in-law, and my appreciation for what they did can't be expressed in a short review. I would highly recommend the Brookdale facility, their assisted living care staff and all their support staff to anyone who may be looking for a facility to care for their loved ones. I believe if you need excellent care for a family member, you should highly consider the facility at Brookdale University Park.
Jodi Hicks★★★★★a year agoMy Mom is 87 and has been at Brookdale University Park for almost 3 years. I can't express how well she has been taken care of. Rosalie heads up the group and she is wonderful. Whenever I have a question or there ate any issues, she is always available to my brother and I. She responds immediately if I have questions, and also keeps us informed. Rosalie and her staff are amazing and always keeps up with our Mom. Rosalie is very straight foreword and always responds to any inquiries we may have. My brother and I feel very supported by Roslies and staff, and feel very comfortable that our Mom is being well taken care of. I can't express enough how that makes us feel. If you had ten stars, I would gladly rate Rosalie and her staff there. We love where our Mom is, and how well she is taken care of and supported.
Heather S.★★★★★a year agoMy 96-year-old mother spent 12 years living at Brookdale University Park, first independently and then in assisted living (AL). The community was engaged and supportive, the staff helpful and caring. When mom arrived in AL she required extra help with mobility and extra attention to personal care. We never worried for a moment that her needs would be met, and always with a smile. This was especially true at the very end.
Brookdale U.P. is a first-rate, well-run independent and assisted living community.
Reviews and rating from Google, shown as Google publishes them for Brookdale University Park. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section