When you’re paying memory care prices, your loved one’s facility should feel like an extension of the family, and Aspen Ridge really hits that mark. I recently moved my mother to Aspen Ridge after one year in care at another facility and her transition has been as positive as it can be. Communication with the care team is excellent (such an asset to family members out of town) and it is evident that the staff is passionate about helping the memory care population. I love the home-like atmosphere and abundance of activities (that sometimes have to be pretty creative) to keep my high-functioning mom busy. I’m fortunate to have found such a wonderful place for her.
What a curious set of reviews. All but four assign five stars. One of these four I encountered personally at Aspen Ridge. That review classifies as “sour grapes,” considering the fact that this person was there for a very short time, whose job performance diminished from adequate, to very poor. Three of the low reviews provide no, or insufficient, information to explain the rating, which leads me to find them useless, and disregard them entirely. The one that does provide an explanation complains about staff attitudes and was written six years ago. Nearly the entire staff at Aspen Ridge turned-over in the fall of 2022, much to the chagrin of my family and myself. But we decided to let the new people get their bearings before putting my wife through the trauma of moving. We have found the newer staff to be friendly, concerned about residents’ well-being and comfort, willing to listen to our concerns and requests and to make changes as possible, and committed to the mission of memory care. We have been happy and impressed with the care my wife receives. It’s critical to recognize that working in a memory-care facility requires characteristics in a combination that few people have: Patience, strong sense of empathy, unconditional positive regard for others combined with the strength to cope with frequent loss of personal relationships, commitment to helping the disabled, acceptance of occasional inherent unpleasantness, strong sense of self, and finding personal affirmation in helping others, just to name a few. The frontline caregivers at Aspen Ridge exhibit these in abundance. Unfortunately, these are difficult to assess in hiring, so encountering someone who’s realizing they’re not up to the job can result in an unpleasant interaction, creating an erroneous impression. In summary, my family and I believe my wife is in the best place she could possibly be, which I’m sad to say means not living at home.
I have been a nurse for almost 26 years and most of my experience has been in Assisted Living and Memory Care facilities. I have seen both good and bad facilities and I have seen EXCELLENT, which is the category that Aspen Ridge is placed. The residents here are engaged and happy! Their needs are met by trained staff who are able to take the time to meet every need emotionally, physically, and spiritually. Each resident's life story is important at Aspen Ridge and is incorporated in their daily interactions, allowing them to have quality interactions and meaning to their lives. Each Resident's medical needs are attended to immediately by a highly trained nursing staff, and families are always in the loop regarding their loved ones care. I cannot say enough praise to Aspen Ridge for their dedication to excellence in resident care.
Aspen Ridge has the most professional group of staff and managers I've encountered in a very long time. I'm comfortable leaving my wife in good hands when it's time for me to leave after a visit with my wife. I'm glad we have such a facility available to us in the valley.
I can't speak highly enough of the care at Aspen Ridge. From the the first moment, the level of care exceeded any of the other facilities where my father had been previously. No matter who I spoke with, they always knew where Dad was and what he was up to. They kept him active and did not allow him to wither away forgotten in the corner. When end of life came, staff members were known to come in on their day off the check on Dad. It felt like family. You won't be disappointed with the care your loved one will receive.
Reviews and rating from Google, shown as Google publishes them for Aspen Ridge Alzheimers Special Care Center. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
