When first moving to the Bradenton area, my family lived there they were, happy while staying in the community at Waters Edge. They were living with a private residence on the grounds, not a apartment unit, or the memory care area of the complex. At the time of their acceptance they were given a certificate for complimentary meals redeemable at the community restaurant facility. The certificate was only valid for the first year of residence. The weren't informed of this dinner detail. The move in month was October, giving them less than 3 to schedule the dinner reservation. They were happy with their stay. But eventually the flaws of management and maintenance of the property became apparent. The were supposed to have an emergency fall and panic system, the system was disconnected and disabled prior to their moving into the community. The management offices refused to update the system and activate it. Also problems with pests, on residencial grounds raccoons were seen on numerous occasions, once visibly acting in an intoxicated manner, and during daylight hours, raccoons are nocturnal (an indication of rabies infection). During the summer months an insect infestation became apparent as well, limited unprofessional extermination methods were tried. The ants could be found in the lanai parts of the living areas and master bedroom. During the wetter weather mold had begun to show up in public areas, most notably in the security booth guarding the entrance. The staff slowly started to quit because of health issues, at one point the staff was unable to respond properly to an emergency call allowing Bradenton EMS entrance to the community. At this point my family and parents began to search for other residence, and made arrangements to leave the Water's Edge complex. Although the amenities and on-site services seemed to be beneficial to residents, the future detrimental factors caused my family to leave less than two years after moving into the complex.
Our family is fortunate that the last two years of my mother‘s 99 years was so well spent at Waters Edge of Bradenton. We couldn’t have asked for a better place for her to live. It’s a five star quality, beautiful facility and the staff is absolutely beyond words. They are wonderful, caring, loving professionals, and she loved living there. She felt comfortable, safe and well taken care of. The food was well prepared, a nice variety and delicious.
They had a variety of activities both in and outside the facility. Most importantly, the medical care was first class thanks to the outstanding leadership of the Director of Nursing, Caroline, and her team of well trained, caring, professionals. We highly recommend this outstanding facility to care for your loved ones if the need arises.
Thank you to all the staff at Waters Edge of Bradenton for a job well done.
The Shirley Dove Family
Waters Edge is a great place for my mother, the living spaces are very large, the place is well kept up, the staff, in particular nursing staff are all great people. I really appreciated how bright and sunny the place is, the decorating for different seasons and holidays, lots of activities, and overall a warm and friendly place for a loved one to live.
My stepmom was originally admitted to the Independent Living at Waters Edge. After about a year, we moved her to the ALF. Caroline, the DON, became very involved with my stepmom and we worked together to determine the best plan of care for her. Caroline helped encourage her to get out of her apartment to come down to the dining room for meals and go to some of the activities. I am thankful for all the individuals at the facility that helped take care of my stepmom.
Our family will always be grateful for the exceptional care my father received at Water's Edge Memory Care.
My dad passed away this morning, and as we reflect on his final days, we find great comfort in knowing he was surrounded by compassionate, dedicated professionals who treated him with dignity, kindness, and genuine love.
A special thank you to Caroline, the Director of Nursing, and Andrea, the Nurse Practitioner. Their communication with our family was always thoughtful, honest, and reassuring. They kept us informed every step of the way, answered our questions with patience and compassion, and made an incredibly difficult journey a little easier to bear.
The entire Memory Care team treated my father with respect and tenderness, and we always felt confident that he was safe, comfortable, and truly cared for. That peace of mind is an incredible gift to a family facing the challenges of dementia.
Thank you to everyone at Water's Edge for the kindness you showed my dad and for supporting our family during one of the hardest times in our lives. We will never forget your compassion, dedication, and the difference you made.
With heartfelt gratitude.
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