No PlaceWisely verified reviews yet, and 10 reviews on Google averaging 3.8 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care4 of 5 reviews
Staff and caregivers3 of 5 reviews
Cleanliness2 of 5 reviews
Building and rooms2 of 5 reviews
Dining and food1 of 5 reviews
Safety and supervision1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 10-review average is 3.8 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
I have lived here for a couple months.
The medteks are all very nice and helpful. Management is very nice and respectful. Vicki and Joel are wonderful managers.
If I had a criticism it would be that going in and out of the building can be a pain because there are doors with codes in them. But the medteks are very prompt when opening the doors for us even though it might take some time. I feel very safe here.
The food is ALF food, its acceptable, the cook tries her best.
The rooms are sufficient in space. I have a room with a roommate and I haven't had any problems in that regard, I bought a bunk bed with the top only and that made a lot of space for me.
All in all its a good place to live and it feels like home.
I had a really positive experience with Refuge At New Life House. The staff truly care about the residents and go out of their way to create a supportive, welcoming environment. You can tell they treat everyone with dignity and compassion, which makes such a difference for families and loved ones.
The facility felt peaceful and well-maintained, and there was a strong sense of community. It’s comforting to know there are places like this that prioritize both care and connection.
I appreciate the dedication and heart that goes into the work they do every day. 💛
Refuge at New Life House is a wonderful place. From the moment you walk in, you notice how clean and organized everything is. The environment feels calm, welcoming, and very well maintained.
One thing that really stands out is the staff. They are always well dressed in scrubs, which gives the place a very professional feel. More importantly, they are kind, attentive, and genuinely care about the residents. They treat everyone with patience, respect, and compassion, and you can tell they take pride in what they do.
It’s clear that the residents here are not just being looked after—they are truly cared for. If you’re looking for a clean, professional environment where your loved one will be treated with dignity, Refuge at New Life House is a great choice.
Absolutely amazing, my father is 67 and he has always needed help remembering to take his meds, wash his clothes etc. I was scared to put him in a ALF because i thought they would mis treat him but nope! They treat him like he is family!! They make life so much easier for him and i recommend this place to anyone who is looking for a nice, healthy environment for a ALF. 😊❤️❤️
I cannot BELIEVE that this place has bad reviews haha!!! I brought my mother here praying that this was a happy environment (Because the last assisted living was VERY unclean and they didn’t care about their residents.) and it was amazing!!! Everything is spotless and the staff is top notch!!! Man, this place is off the charts on their cleanliness aswell. I recommend Refuge to anyone who is needing a clean and happy assisted living home!!!
Reviews and rating from Google, shown as Google publishes them for Refuge at New Life House. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Refuge at New Life House. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour