No PlaceWisely verified reviews yet, and 114 reviews on Google averaging 4.9 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Activities and engagement4 of 5 reviews
Quality of care3 of 5 reviews
Building and rooms3 of 5 reviews
Management and turnover3 of 5 reviews
Dining and food2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★1
2 ★0
1 ★0
Google shows its five most relevant reviews; the 114-review average is 4.9 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
The staff are kind, caring, compassionate people. The facilities are top-notch, clean, and well-maintained. There is a reason the locals nickname this facility "The Taj Mahal" of care homes. It is that exceptional. My 96 year old mother has been here for almost two years, and I can't say enough good things about the entire facility. The menu may not always be gourmet, but it is well-balanced, healthy, and there is always a choice. Two options are provided at each meal. Two of the three servers have been working there 18 and 23 years respectively. They are like family and treat my mom with the greatest respect and love. The activities director is the most stellar person you've ever met. The nursing director is professional and caring. Everyone in this care home is so kind from the housekeepers to the CNAs to the dining room staff to the administration. I never worry and my mother because I know she's in the best hands. Five stars for The Retreat at Osprey Village.
Wanted to share some honest feedback with The Osprey Village. My mother and father in-laws have lived there for almost two years in a cottage. My father-in-law is a lawn guy and has been very disappointed with the upkeep and maintenance of the grounds throughout the community. Dead plants are along the entryway and residents are allowed to maintain - or not maintain their own yards. He joined the landscape committee and tried to bring his concerns to the ownership but they are not very transparent with their budget or spending for the community. This left my father-in-law feeling like the resident's opinions didn't matter to the ownership. Additionally, although the residents can call for repairs to the properties, if they don't, the property simply goes into disrepair. When doing the walk-through of their future residence, the property had leaks inside and the gutters were overflowing with debris, from the previous owner. If you have a loved one in the community, I would highly suggest that you check on the condition of the property yourself periodically, as repairs can go without being checked by staff. Very disappointing considering how much residents pay to live there.
I volunteer at Osprey Village. Diane Duffy, who plans activities in assisted living and coordinates volunteers, does the most wonderful job. She is a delight to deal with. But, most importantly, she is caring and kind to the residents. She, along with other staff, helps and encourages them to participate in the activities. Osprey is very fortunate to have her.
I have been living here at Osprey Village or 15 months. It is a never ending vacation! There is something for everyone. For me I enjoy the social interaction of residents, three golf courses, petanque terrain and pickleball courts. But, today I am writing about our remarkable dining services to recognize the excellent food and customer service. I have food sensitivities and the wait staff and management always remember that I can't eat dairy and I am gluten-free. I ordered 1/2 turkey (and asked specifically for dark meat) to go this Thanksgiving. It was outstanding. I am writing to compliment our caring dining staff for their attention to our daily needs. Great customer service always starts with exceptional leadership - Executive Director of Dining Victor, Executive Chef Jay and Dining Room Manager, Felicia. Kudos and thanks to all of them.
Barbara Miller
My mom lives at Osprey Village, and we couldn’t be happier. The staff is wonderful, the community is beautiful, and she enjoys the activities and friendships she’s made there. We highly recommend it!
Reviews and rating from Google, shown as Google publishes them for Osprey Village at Amelia Island. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Osprey Village at Amelia Island. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
