Assisted LivingMemory Care
The Preserve
14750 Hope Center Loop, Fort Myers, FL · No verified reviews yet
This community does not currently have a referral agreement with PlaceWisely. We still relay your request at no cost.
Est. $2,700 to $4,100/mo
The Preserve Reviews
No PlaceWisely verified reviews yet, and 47 reviews on Google averaging 4.4 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Dining and food4 of 5 reviews
Building and rooms4 of 5 reviews
Quality of care3 of 5 reviews
Cleanliness3 of 5 reviews
Communication with family2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★2
4 ★2
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 47-review average is 4.4 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified4.4★★★★★47 Google reviews
See all on Google ↗
Camille★★★★★7 months agoI was there post hip replacement. I can’t say enough good things about the PT/OT staff including Loni, Danielle, Debbie, TODD, Yvonne, Cheryl and all the rest. The food was good but lower salt would have been better. The room was kept neat and clean- yay housekeeping. Most of the CNA’s were great. The full time nurses did not engage with me but the part time nurses were great. The PA John - if you can’t say something nice don’t say anything. Overall great experience.
Jennifer Nolker★★★★★5 months agoDON’T SEND A LOVED ONE HERE:
My mother was admitted to this rehab facility after knee replacement surgery, and unfortunately our experience with pain management has been extremely concerning.
Multiple times, ( going on 4 in 2 days) she was left waiting extended periods for pain medication while in severe post-operative pain. On one occasion, she was told a nurse would return in 10 minutes, but she waited over an hour before receiving medication. Watching a recent surgical patient sit in tears because of repeated delays is heartbreaking and unacceptable.
I understand healthcare staff are busy and emergencies happen, but communication, follow-through, and basic compassion matter — especially in rehabilitation after major surgery.
I sincerely hope management reviews staffing, response times, and patient care procedures so other families do not experience the same situation.
Irene Bayous★★★★★8 months agoI had a knee replacement and went to the Preserve. My physical therapist, Cheryl, was absolutely wonderful, professional and kind and absolutely knew what to do to get me moving and help me when there was an issue. She took over got the troops together and it was settled. The food needs a lot of improvement.
Matthew Kuchar★★★★★8 months agoMy father was in the memory care unit for almost 2 years. Jen and the staff truly loved and took care of him. At first, he resisted going into any facility. But quickly he felt cared for and a connection to the other residents and the people taking care of him. I would get constant updates on his health and how he was doing socially. The place always was clean and organized, and the meals were good. Unfortunately, Alzheimer’s did eventually take him. But I was at ease knowing that as a family we provided the best care possible, and that was done through Hope Preserve.
Richard Day★★★★★a year agoOnly 9 residents per CNA, excellent care, always attentive, very clean and neat. Luna, the CNA, washed my clothes as needed without me saying a word, always popping in to say hello or if I needed anything. She was excellent! I was in the rehab for 20 days with a total reverse shoulder replacement. PT and OT , 2 times a day and they really worked me. Danielle, Todd, Rex and Elizabeth worked with me directly in an exceptional way. Rex helped me immensely with my strength and balance on my legs .The food was prepared by a professional chef and everything was made from scratch and a great presentation. I highly recommend The Preserve facility. They are an assisted living, rehab and memory care facility.
Reviews and rating from Google, shown as Google publishes them for The Preserve. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section