No PlaceWisely verified reviews yet, and 612 reviews on Google averaging 4.4 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care5 of 5 reviews
Staff and caregivers3 of 5 reviews
Communication with family2 of 5 reviews
Safety and supervision1 of 5 reviews
Building and rooms1 of 5 reviews
Management and turnover1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 612-review average is 4.4 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
I am so impressed with the Health and Wellness Department. As someone who used to have family at Cypress Village it is comforting knowing that Cypress Village is still doing an amazing Job with resident outreach and care. Crissy and Ashley do an amazing job keeping everything organized as well as genuinely caring about the daily lives of the residents. Truly amazing people and amazing organization!
The Front Desk is the heart and soul of Cypress Village. Michelle, Carolyn, Becca and Shelley take care of us, connecting and explaining every other function for us and our guests and families. They are always cheerful, accommodating and helpful. We interact with them daily and appreciate their dedication to Cypress Village.
I must also mention Michael from Maintenance. He is always there for us, responding quickly and competently to every Maintenance Request. He makes me feel safer as much as the wonderful Security staff.
Love living here at Cypress Village. Staff kind & responsive. Campus well maintained. Great place to live. I need to acknowledge the great team of concierges — Carolyn, Shelly, Michele & Rebecca. They always have a smile & are willing to help. I also want to mention Heather in IHS who helped us set up emergency care plans. She was very helpful & knowledgeable. Juan in Maintenance is the best. He knows his stuff & works hard to resolve any problems.
Cypress village is a wonderful place! They take each and every person's needs into consideration and are constantly creating care plans for people as their needs change/evolve. They pay attention to detail and stay on top of people's needs to ensure long term success! I have the pleasure of interacting with Elizabeth Morton, director of nursing for the assisted living side (ALF) and she is truly wonderful to work with alongside Jennifer Peterson and Jessica Briand in the memory care unit of the ALF. They love the residents like they are their own and that is definitely something to take into consideration when placing yourself or your loved one into a facility.
The ladies who serve at the concierge‘s desk at Cyprus Village are amazing! They are cheerful and knowledgeable.They always have time for you. If they can’t help you, they will find someone who will. They’re thoughtful and caring. Cyprus Village is graced to have them greeting all who enter the main door. Shout out to Michelle, Carolyn, Shelly, and Becca!
Grateful to Heather and Tantalaine in IHS for their hard work supplying and scheduling night time aides for my mom in assisted living. Nothing ever phases you!
A big shout out to the hard working gals in Assisted Living, including Tanette, Sabrina, LaShaunaka, DeeDee, Ashley, Aneisha, Jakiyah, Britney, Ebony, and all the wonderful and caring staff who take such good care of my 91 year old Mom. Thank you!
Reviews and rating from Google, shown as Google publishes them for Inn at Cypress Village, the. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Inn at Cypress Village, the. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
