I am very pleased with the facility. Everyone from cleaning staff, laundry Aid, CNA, med Nurses, head Nurse, and Mobile medical Dr have impressed me. Its very hard to leave my mother in a facility, but all their support has made this transition better. My sister and I have comfort knowing she is being cared for and even loved. The food is great. Meds are given on time. When I visit the head nurse and mobile medical will come find me and update me. My sister and I visit often and they know we are very involved. We help out when we are there. (Showering mom, and ECT). Their job is very hard and we appreciate them all. Ade (Always so helpful and so kind), Jenn, Avri, JoJo (Always keeps a close eye on mom), lester, Chris, Tanisha, Velma, crystal, Catherine, Andrea PT. Kim ( sends me updates when she gives mom OT, love this), Front desk (zoe, CNA/receptionist. I have many more I wish to call out, but I'm terrible at remembering names. They have crafts and events for the residents. They have musicians or staff play piano. The environment is very pleasant.
The facility itself is nice and has a lot of potential, which is why it is disappointing to see opportunities for improvement going to waste. More meaningful and engaging activities should be offered to better capture residents’ attention, rather than relying on simple, repetitive programming. At times, memory care and assisted living feel too similar, creating more of a nursing home atmosphere than a place residents can truly call home and enjoy living in. There seems to be little for residents to look forward to day to day, and many residents appear disengaged or unhappy.
With a stronger focus on enrichment, creativity, and resident-centered programming, this could be a much more vibrant and welcoming community. Improvements are needed not because the facility lacks promise, but because it has real potential that is not being fully realized.
Facility is very nice, the nursing staff managed by Vilma Pacheco has my mother feeling happy and health. Occupational Therapy Saervices H2 managed by Kim is really helping my mother with daily activities.
Its been a year that we have had mom at Rosecastle, and honestly they take good care of mom. Their entire staff is wonderful. I understand that this is a difficult decision to make because i have been there. Some key points to look for are communication with the staff and administration, general cleanliness, room and bathroom, and meals. They check all the boxes. They provide lots of activities throughout the year where both families of the staff and residents attend. I bring my kids there every time. If your looking for a place to bring a loved one Rosecastle is a wonderful place to send them to.
Rosecastle is such a blessing for my family! I have such peace knowing my loved one is well cared for in such a nurturing, safe & clean environment. The staff truly makes it feel like home.
Our tour with Lauren really left us knowing this was the right place, she is so knowledgeable answering all of our questions, making us truly feel like family. I wouldn’t consider any other place!
Reviews and rating from Google, shown as Google publishes them for Rosecastle at Deerwood. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
