San Jose Gardens Alzheimer'S Special Care Center Reviews
No PlaceWisely verified reviews yet, and 38 reviews on Google averaging 4.4 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care4 of 5 reviews
Building and rooms4 of 5 reviews
Communication with family3 of 5 reviews
Dining and food2 of 5 reviews
Cleanliness2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 38-review average is 4.4 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
I’ve worked with the staff at SJG for several years, and they continue to impress me. The building is clean, beautifully remodeled, and truly feels like a welcoming place. What stands out most is how sincerely the staff care for their residence. Communication is always clear and consistent, and I would trust them with my loved one anytime.
It always pleasure to visit this community and it is more impressive everytime I go there. It’s organized, very neat, and extremely clean. They have such a warm and inviting modern and welcoming touches everywhere. The staff and care team is kind-hearted and very attentive. I love it there and it feels like home every time I am there.
The overall patient care at San Jose Garden’s is exceptional. The nursing and caregiving team is attentive, compassionate, and truly treats every resident like family. They creat a personalized care plan for each resident focusing on mobility challenges and dementia while still encouraging independence. The medication management is also out standing. They have great communication between the family and providers in the facility. They also keep a close eye on nutrition.
I highly recommend San Jose Gardens and the incredible team led by Gwen. They have helped me assist many families whose loved ones are living with dementia and other cognitive impairments, and they consistently provide compassionate care, excellent communication, and a welcoming environment.
One thing that always stands out is how well-maintained the community is. Although it is nearly 10 years old, it still feels fresh, modern, and beautifully cared for. The courtyard is especially lovely and provides a peaceful outdoor space for residents and their families to enjoy.
The food is also excellent, and the staff goes above and beyond to ensure residents feel supported and engaged. Gwen and her team are true professionals who genuinely care about the people they serve.
If you are looking for a memory care community for a loved one, San Jose Gardens is absolutely worth considering.
My brother and I placed our mother in the San Jose Gardens facility in mid April of this year (2026). I was extremely impressed with everything about it but it quickly went downhill.
Three days after being placed there she choked on a piece of food, given the heimlich maneuver, she was still choking so 911 was called and she was taken to Memorial hospital were she underwent a procedure with general anesthesia to remove a "hunk of pork chop" (this per the hospital staff) from her esophagus. This may sound as though the facility acted efficiently and they did, but lets take a step back to the fact that the culinary director and I had discussed that my mother should be on a soft foods only diet.
For the two days following this, she was given only broth. Note that my mom is very thin already and giving her only broth, well I have no words for how cruel this was.
On the third day after the choking incident I found her slumped over in a wheelchair (note that she was ambulatory upon entering the facility), her pants were stained with dried food. I took her back to her room and changed her clothes, she had dried feces in her underpants and one of her feet was completely black and blue and extremely swollen. An X-ray tech had already been called but no one mentioned any of this to me until I brought it up. As it turns out, her big to was broken. I was told later that she must have done it herself while alone in her room. It's more plausible that her foot was either run over by a wheelchair or stepped on.
After this I pulled her out immediately and brought her home to live with me. At this point I couldn't trust them to look after her, and if I had to stay with her all day to make sure she was safe there really was no point having her there.
Also to anyone reading this and are considering placing a loved one here - make sure you check what medications are being given. My mother was being given the antipsychotic drug Olanzapine which isn't recommended for the elderly especially those with dementia.
I did ask for the money that we had paid returned to us knowing of course they wouldn't. But my emails were not even acknowledged. As with everything else, this is a business first.
Reviews and rating from Google, shown as Google publishes them for San Jose Gardens Alzheimer'S Special Care Center. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of San Jose Gardens Alzheimer'S Special Care Center. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
