I couldn't be more grateful to the entire team at this senior living facility. From day one, the care for my elderly family member has been flawless. The entire staff is highly efficient, professional, and always attentive to any need.
I want to give a special mention to the front desk staff; they are simply exceptional. They always greet us with a warm smile, unique kindness, and resolve any questions or paperwork immediately. They provide a truly impeccable customer service experience that brings great peace of mind. I highly recommend this place for its warmth and efficiency
A Gold Standard in Assisted Living. Exceptional Clinical Partnership and Nurturing Care
As a healthcare provider who rounds at numerous facilities, I have a unique perspective on the quality of care provided behind the scenes. I can say with absolute confidence that Providence Hunter’s Creek stands out as a premier assisted living community. The environment here is not just clinical; it is deeply nurturing.
The leadership team is world-class. Shiera, the Executive Director, leads with a level of excellence and compassion that trickles down to every department. The marketing and transition process is handled seamlessly by Krizia, who is truly amazing at ensuring families and residents feel welcomed and informed from day one.
From a clinical standpoint, the nursing team is exceptional. Working alongside Maggie, Agnes, and Cleveland is a privilege; their attention to detail, professional competence, and genuine care for my patients' well-being make a measurable difference in health outcomes. I am also incredibly impressed with Queen, the new Director of Nursing (DON), who has already demonstrated a sharp commitment to clinical excellence and resident safety.
The support staff is equally commendable:
Front Desk & Admissions: They provide a warm, professional first impression that sets the tone for the entire facility.
Caregivers: The frontline care team is tireless and dedicated, providing quality, hands on care that preserves the dignity of every resident.
Providence Hunter’s Creek is a facility that truly understands the meaning of "quality care." This is where I send all my patients because I know they will be well cared for. I highly recommend this community to any family seeking a safe, loving, and professionally managed home for their loved ones.
I had a great experience visiting this amazing assisted living facility. From the moment I walked in, I was impressed by how beautiful, inviting, and well-maintained everything was. They offer a wonderful variety of amenities and services that truly enhance the quality of life for their residents, creating a place that feels comfortable, engaging, and like home.
A special thank you to Krizia, the sales director, who was incredibly bubbly, welcoming, and knowledgeable. She made the entire experience enjoyable and took the time to answer every question with genuine care and enthusiasm.
The staff was equally impressive—compassionate, attentive, and clearly dedicated to providing exceptional care for every resident. It's evident that everyone here goes above and beyond to create a positive and supportive environment.
I would highly recommend this community to anyone looking for an assisted living facility that combines outstanding care, beautiful surroundings, and an amazing team!
If I could give this place zero stars, I would. I just called to inquire on the status of a mutual patient from AdventHealth Hospital Kissimmee and the nurse yelled and cursed on the phone only because she obviously hates her job.
Providence Living at Hunter’s Creek has been one of the most disappointing healthcare facilities I have ever encountered. The overall condition of the facility is unacceptable, and the level of care and professionalism from several members of the nursing staff was extremely concerning.
The nurses I interacted with were consistently rude, dismissive, and lacked compassion. Instead of treating residents and their families with patience and respect, questions and concerns were often met with indifference or an attitude that made us feel like we were an inconvenience. In a profession centered on caring for vulnerable individuals, this behavior is unacceptable.
The facility itself appeared poorly maintained and far below the standard you would expect from an assisted living community. Cleanliness, upkeep, and the overall environment left much to be desired, creating an atmosphere that felt neglected rather than safe and welcoming.
Families place an incredible amount of trust in facilities like this to care for their loved ones with dignity, kindness, and professionalism. Unfortunately, that was not our experience. I would strongly encourage anyone considering Providence Living at Hunter’s Creek to tour the facility carefully, ask detailed questions, and thoroughly research other options before making such an important decision.
I sincerely hope management takes these concerns seriously and makes meaningful improvements because residents deserve compassionate care and a clean, respectful environment.
Providence Living at Hunter’s Creek is a wonderful community with a warm and welcoming atmosphere. The staff is caring, compassionate, and always willing to help. The facility is clean, beautiful, and well-maintained, making residents feel comfortable and at home. I highly recommend this community to anyone looking for quality senior care.
Reviews and rating from Google, shown as Google publishes them for Providence Living at Hunter'S Creek. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
