Assisted LivingMemory Care
The Ashton at Villages Crossing
13517 NE 86th Court, Lady Lake, FL · No verified reviews yet
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$6,295/mo
The Ashton at Villages Crossing Reviews
No PlaceWisely verified reviews yet, and 26 reviews on Google averaging 3.9 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care4 of 5 reviews
Staff and caregivers3 of 5 reviews
Activities and engagement3 of 5 reviews
Management and turnover3 of 5 reviews
Building and rooms2 of 5 reviews
Cleanliness1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★1
3 ★1
2 ★0
1 ★0
Google shows its five most relevant reviews; the 26-review average is 3.9 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified3.9★★★★★26 Google reviews
See all on Google ↗
Here Padua★★★★★6 months agoThings run pretty smoothly during the daytime but evenings are a whole different story. There is only one attendant per floor in the assisted living section. These women are clearly overworked. They have to distribute medicine and put those residents to bed who can't do it themselves and also attend to the people who press their emergency button. It can take up to an hour for them to respond to emergencies. What the place needs is a third attendant who is not charged with distributing medicine and can answer the calls for help and put people to bed. For the amount of money paid to stay here the addition of one more attendant at night doesn't seem like it would break the bank.
Christopher Garcia★★★★★10 months agoHarborChase is a beautiful Community especially their memory care. I had the pleasure of touring with Zully the director of sales who was so kind and understanding. She took her time and answered all my questions and went over the different types of activities they provide to the residents. I'm planning on moving to Florida with my mom who will need a Memory Care and I know that this Community will be the place were my family and I would want mom to be in. We got to meet a lot of the staff members and residents during the tour. The memory care was so bright and inviting. Thank you Zully and staff for being so welcoming. We will definitely see you in again!
Dennis Phung★★★★★11 months agoBeautiful building with great amenities for your loved ones. The care staff shows how much they love their jobs just by the care they provide for your loved ones. The management team truly cares about every aspect of the residents day to day living and really try to enhance their live with fun activities and engagement. Would definitely recommend this facility for assisted living and memory care.
susan burton★★★★★a year agoHarbor Chase was one of 2 memory care communities I was considering for my husband. Zully was beyond knowledgeable, and comforting as I struggled with this worst decision of my life.
I chose another community, although it could easily have been a coin-toss decision.
Zully was most understanding and has offered to keep in touch in case I need to re-evaluate my decision.
Wish i could offer more info on the memory care itself, but…
Still - I would say that as of July 2025, Harbor Chase should definitely be at the top of MC communities you’ll want to consider.
Melynn Hall★★★★★3 years agoMy parents have been residents of Harbor Chase since November 2021. This facility is a fabulous place!!!! Everyone on the staff is so nice and caring. They truly treat my parents as if they were their own parents or grandparents! The management staff can be seen in the halls frequently. They are always friendly. I especially noticed that they take the time to learn the residents' names. I am not just a relative to them. Many of the staff know me by name. Fantastic!!
The facility is very clean. Decorations are placed everywhere to indicate the holidays. The activities available to the residents are fun and varied. There is something for everyone!
The Memory Care unit, The Cove, has been the home of my parents for the past 15 months. The director, Charlene, and the care partners, Diamond, T, Q, Katie, and the others (sorry, I can't remember all the names) are so caring and professional. They have some difficult situations to care for on a daily basis. Despite this, they are always professional and caring. My mom is as happy as a lark at Harbor Chase. My dad is slowly becoming more comfortable with the care partners (his quirks, not theirs). I am truly thankful that the Lord blessed us with this facility for Mom and Dad!
The cleanliness of the facility is far better than other places I have visited. It always smells so good when I walk through the door.
I am thrilled with Harbor Chase. This is the ONLY assisted living community that showed any interest in my parents when we were looking for their forever home. THANK YOU, HARBOR CHASE!!!!
Reviews and rating from Google, shown as Google publishes them for The Ashton at Villages Crossing. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section