No PlaceWisely verified reviews yet, and 84 reviews on Google averaging 4.8 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care5 of 5 reviews
Cleanliness3 of 5 reviews
Building and rooms3 of 5 reviews
Management and turnover3 of 5 reviews
Activities and engagement2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★1
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 84-review average is 4.8 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
I have been visiting residents at this community for years. It is truly one of the best run communities. The administrator is experienced and his passion for making the lives of seniors better shows in everything he does. He has a great team underneath him as well that mirrors his enthusiasm for what they do. The building is kept very clean. The residents are happy and have many activities to stay busy with. The memory care unit is ran well by a highly experienced nurse. I highly recommend this community.
My grandma has lived there for a couple of years now and I cannot say enough good things about them. It's clean, the staff are some of most caring, amazing people I've met. And most important, my grandma likes it there. They are responsive and kind and compassionate and take such good care of her. Even though I no longer live nearby, I can sleep knowing she lives in a place that takes excellent care of her.
Starting with the receptionists-the sweetest and most professional people I have ever met♡ Miss Barb ❤️
Housekeepers-excellent job....place is immaculate!
Food/kitchen- my mom loved it!😊 they go around giving snacks all the time- I loved that!
CNA's-the most caring and loving girls ❤️ God bless them ALL
Activities-residents are always involved and engaged doing fun activities 👌
I'm not going to talk about MANAGEMENT/not worth my time... but that's where they lost one star from me.
Money that you pay, it's worth it.Will I recommend the place!? 100%
I’ve reviewed Grand Villa (sunburst) multiple times but once again, I just want to say how nice this facility is. It’s clean, well maintained, light and bright. But, most importantly, the staff is outstanding! The level of loving care is remarkable. The staff are patient, gentle and loving. They truly care about and for the residents. We are so grateful to have found Grand Villa!
We are so pleased with Sunburst Community Care. Our brother has lived in the facility since October of 2022. The administration and staff are so kind not only to him but all the residents. It’s truly a family atmosphere.
Reviews and rating from Google, shown as Google publishes them for Sunburst Community Care-Lakeland Hills. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Sunburst Community Care-Lakeland Hills. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
