Assisted LivingMemory Care
Autumn House
7999 Spyglass Hill Road, Melbourne, FL · No verified reviews yet
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Est. $2,700 to $4,100/mo
Autumn House Reviews
No PlaceWisely verified reviews yet, and 24 reviews on Google averaging 3.8 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care5 of 5 reviews
Building and rooms4 of 5 reviews
Staff and caregivers3 of 5 reviews
Price and value3 of 5 reviews
Communication with family2 of 5 reviews
Activities and engagement2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★2
4 ★0
3 ★0
2 ★0
1 ★3
Google shows its five most relevant reviews; the 24-review average is 3.8 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified3.8★★★★★24 Google reviews
See all on Google ↗
Cathy Jaskiewicz★★★★★3 years agoThe staff and care my Mom receives at Autumn House is WONDERFUL! She receives the care she needs from staff who are caring & compassionate. She’s happy and feels at home. She loves the activities as well as attending church. This reassures us that we have placed her in the right facility. THANK YOU AUTUMN HOUSE! 💕
Porch N it GROSS (TracyShaneKim)★★★★★a month agoThis place is very over priced My mom’s husband put her in here! It’s ugly dirty outdated cramped dark When I visit she is by herself leaning over sleeping on a sofa She walks around outside with me the full 3 or 4 hours I’m there since I come an hour away each week And the back yard is not safe but it’s the only place to take her out into fresh air and sunshine The mulch has been sitting in bags for months The trees and plants are neglected Furniture is in the whether tipped over The blower is not used for leaves and corn nuts The doors are locked like a prison The one door is closed up with shutters The young man who fixes and maintains things leaves all his work laying on grounds and it looks same week after week My mom walks and try’s to leave with me She feels confined and can’t explain! However she was not checked for a possible tumor in brain that could be relieved instead of a diagnosis that may not be the problem I can say because of her husband being in control This has been since October 2025 Before that she was in Rockledge Cottages since Jan 2025 and she is the same Medications are given like she is a testing mice! I don’t like the fact that money is loved not the care! The nurses seem nice and caring! There is a clean place called Palm Bay memory care close to me with one nurse for each and it’s so clean and fancy That is less than half the price here! I love my mom and want what is best I pray for a Godly person to own and manage this place with Gods love! They fixed outside to save face and bring rich families out to dine! NEW update: yelled at on phone Did not return call! Asked why medication every three hours so she sleeps doesn’t eat Lady got mad at me because I said she was killing her off She said one women in office was wrong about putting her into hospice and she wasn’t ready I asked no meds when I’m there an hour away to feed her She said I’m not on power of attorney and she wasn’t ready I very rude I don’t trust this place I see the thing they do when family leaves I’m there all day Is put them infront of tv and if they scream like my mom did to go back outside they medicate Very unprofessional New care takers all ages every week I’m not even going anymore since that conversation in August 2026! The back peddling The over medication The way they act suspicious and overly upset when asked God hears my heart and I stand on the word Thats true Submit to God resist the devil He must flee God is healing my mom No one can touch her amen
Anita★★★★★4 months agoI have never seen a memory care put so much time and effort into what they do. They are heads above the rest when it comes to care. I am thankful for the love and care they provide to my loved one.
joyce erb★★★★★a year ago❗BEWARE – This Place Caused More Harm Than Help❗
We placed my husband in this facility not because he had dementia, but for their Stabilization Program—a program they claim helps observe patients and safely titrate their medications. That was our only goal. Instead, what we got was negligence, misdiagnosis, and silence.
There was little to no communication. After three full weeks, they had only changed one medication. Then, without running a single test, they suddenly diagnosed him with vascular dementia. The psychiatrist admitted to me directly that she made that call just by reviewing his past medical history. No cognitive tests. No scans. Nothing. And then, the attending physician made it worse—he put in writing that my husband had both vascular dementia and Alzheimer’s. Again, no tests at all.
We paid an outrageous amount of money for a “Stabilization Program” that never existed in practice.
When I realized no one was helping him and no one could explain what was going on, I made the decision to move him to a new facility. That’s when we discovered the truth—he was missing multiple medications the entire time he was there. One was a critical mental health drug that should never be stopped cold turkey. To make things worse, weeks after he left, they still had a bag full of his medications in their possession.
This wasn't just poor care—it was dangerous.
Their staff also restricted his independence in ways that made absolutely no sense and only seemed to diminish his dignity. I have asked—in writing, multiple times—for full records and explanations. I’ve received only the documents they chose to send, never the ones I asked for.
He told me he felt like he was in prison with three hots and a cot. He was stuck, confused, and silenced.
The only bright spot was their activities director, Joey. My husband enjoyed the activities and said Joey treated him well. The food was okay. But the place itself is run down, and the common areas are cramped and confining.
I placed my husband in their care because I wanted to help him. Instead, they failed him, and it’s taken everything in me to try and fix the damage they caused.
If you’re considering this facility—don’t. Ask hard questions. Push for real answers. And trust your gut. We trusted them, and my husband paid the price.
George Hess★★★★★a year agoMy husband fell numerous times and then hospitalized with Covid. I was told he would have some male friends which did not happen. Besides I was able to move him to a newer assisted living facility that was less expensive and better care. He was so much happier.
Reviews and rating from Google, shown as Google publishes them for Autumn House. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section