No PlaceWisely verified reviews yet, and 74 reviews on Google averaging 4.3 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Building and rooms5 of 5 reviews
Staff and caregivers4 of 5 reviews
Quality of care3 of 5 reviews
Management and turnover2 of 5 reviews
Cleanliness1 of 5 reviews
Safety and supervision1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 74-review average is 4.3 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
My husband & I had his sister placed at Brookshire several months ago. Lena, the
Admitting Director made the entire process
very easy - we had so many questions. Lena
is an outstanding compassionate professional. From the very start she made my husband, myself and his sister feel like family.
Very pleased with Lena, all staff and the facility.
The Brookshire has caring and friendly staff... especially the maintenance director. He goes above and beyond for the residents and does it with care and compassion. He works hard and has been doing a wonderful job with the renovations to the facility.
What dump! I went to pick my mom’s belongings today. The place stunk, cockroaches, the cleaner said the room was clean (sticky stuff on the floor, a half eaten sandwich on a book, rancid milk on a bag… ect). Is this how we treat our elderly? Shame!
Five stars for Brookshire! My experience with this assisted living facility has been absolutely wonderful. From the moment I walked in, I felt a warm and welcoming atmosphere. The staff are truly exceptional – kind, compassionate, and always ready to go the extra mile. They treat residents with dignity and respect, and I've seen firsthand how much they genuinely care. Beyond the amazing staff, the location of Brookshire is perfect. It's conveniently situated close to downtown Melbourne where there are shops, parks, and medical facilities which makes visits easy and provides residents with access to everything they need. I highly recommend Brookshire to anyone looking for a top-notch assisted living community.
The exceptional care I have witnessed my loved one receive at The Brookshire has been unmeasured. From the moment we stepped through the doors, we were welcomed by a warm and friendly staff who truly care about the residents. The facility is beautifully maintained, with cozy common areas and lovely outdoor spaces that create a homely atmosphere.
Overall, The Brookshire has provided a safe, nurturing, and vibrant environment for my loved one. I highly recommend this facility to anyone looking for a caring community for their family member. Thank you for everything you do!
Reviews and rating from Google, shown as Google publishes them for Brookshire (the). They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Brookshire (the). Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour