Assisted LivingMemory Care
Century Oaks
4001 Stack Blvd, Melbourne, FL · No verified reviews yet
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Est. $3,750 to $5,750/mo
Century Oaks Reviews
No PlaceWisely verified reviews yet, and 29 reviews on Google averaging 3.5 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Building and rooms3 of 5 reviews
Management and turnover3 of 5 reviews
Staff and caregivers2 of 5 reviews
Safety and supervision2 of 5 reviews
Quality of care1 of 5 reviews
Dining and food1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★0
3 ★0
2 ★0
1 ★2
Google shows its five most relevant reviews; the 29-review average is 3.5 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified3.5★★★★★29 Google reviews
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Michael Angelo★★★★★6 months agoReally enjoyed checking out Century Oaks. The neighborhood feels quiet and well kept, and it’s in a super convenient spot. The homes are nicely laid out and just feel comfortable. Definitely a great option in Melbourne.
Pat Mahon★★★★★a year agoI have placed my aunt here at Century Oaks 6 months ago. She is very happy, has made many friends and I love working with an amazing Administrator Nancy Piakis. She is always thinking of the residents, her main concern is the safety of them and to be sure they are happy. Thank you Nancy for everything you do.
Julia Marquevich★★★★★5 years agoMy grandfather has been at the facility for roughly 5 years now. The staff is very welcoming and make my experience as well as my grandfathers very enjoyable! They treat him very well and he has a loft of fun! During the pandemic things have changed for the better and they are being very careful. Definitely recommend!
Alexis Pratt★★★★★6 years agoMy family and I recently had to remove my grandma from Century Oaks because of how terribly they have handled caring for her. My grandma required hands-on care (she has the start of dementia, but is able to walk with a walker). We obviously supported the lockdown down when the pandemic began in order to ensure safety. However, since March she was kept in her room. No social interaction with staff (besides meal drop-off and medication). So many other facilities have used creative ways to keep their residents safe & engaged, but this place had no regard for the mental health of residents.
We would be less upset over this situation if their rule of staying in applied to the entire facility. BUT, if the resident is considered "independent" they are free to come and go as they please. On many occasions those residents were seen outside sitting in a circle on walkers with masks off. SO, what this says to me, is that the staff did not want to deal with those who could not fully help themselves.
Their lack of concern or care for my grandma was evident when we moved her out when an employee said, "Oh, she's been sleeping on the floor in a pile of clothes." It makes me so angry that a facility that is supposed to care for our loved ones can have such disregard for them. On another occasion (before the pandemic) I was visiting my grandma and I heard her roommate fall in the bathroom. I told my grandma to push her help necklace, but it wasn't working. I ran to find someone on the floor to help. We later discovered that both of their "help" necklaces' batteries were dead. If I was not there, the poor woman would have laid on the bathroom floor for who knows how long. They did not take the time to ensure the safety of their residents.
We never received update calls or communication unless WE called and reached out. It makes me so sad for people who do not have loved ones who can advocate for them.
I will say there were a couple of staff members who were helpful and showed some caring towards her. I know being a caretaker is hard and they do not get paid what they should. However, it is on the facility, administration, and owner to take care of the whole person. I would NOT recommend this facility. I am happy to report since leaving Century Oaks for a smaller facility, my grandma is looking and feeling so much better!
**They did not reach out to me as they noted below on 10/21/20. Not much to say anyway...do better for those who are under your care.
Roseann Dickens★★★★★2 years agoI would not recommend this place. The administrator was very rude and called my questions "stupid" when I asked her questions about the facility and operations even though it was for a college assignment. I hate to ask these questions if I was truly looking to have my relative live there.
Reviews and rating from Google, shown as Google publishes them for Century Oaks. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
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