My mom is currently at the Rehab. This is her second time there. The entire staff has been so kind and caring. From the admission, Directors, Nurses, CNA and the activities personal. Susan the Director, Amaury the Director of Nursing, Rafael nurse, CNA Maria Lorenzo, Yusmari admissions and if I missed anyone it’s cause I do not know their names have been amazing. Maria Lorenzo works in the dinning room and she is so caring to everyone and takes the extra time to make the patients feel special. Amaury is very attentive and very kind. They all have been nothing but professional and patient. Susan was the first person I met when my mom arrived there and she took the time to explain the rehabilitation process. I’m happy I chose Nspire for my mom.
There are not enough words to express how grateful our family is for everyone at Nspire Health Care Center. My dad has been a resident here since April, and during one of the most difficult times in our lives, this incredible team has become like an extension of our family.
From the very beginning, every single person has treated my father with kindness, dignity, patience, and genuine love. Knowing he is surrounded by people who truly care has given our family so much peace of mind.
A very special thank you to the amazing CNAs: Maria, Mirjam, Bernadette, Liset, Antonio, Isabel, Caridad, Yolanda, Magdalis, and everyone else who has cared for him day after day. Your compassion, hard work, and the way you always greet him with a smile never go unnoticed.
To the entire Physical Therapy department, thank you for encouraging him, celebrating every little victory, and helping him maintain his strength and independence.
To the outstanding nursing team—RN Ronald, Reynaldo, Alexei, Rachel, Rene, Patricia, Paula, Orlando, Yoanka and DON Amaury—thank you for your professionalism, patience, and the exceptional care you provide every single day. Your dedication gives families like ours the confidence that our loved one is in the best hands.
A heartfelt thank you to Yusmari in Admissions for making what could have been a stressful transition feel smooth and reassuring. Thank you to Susan, the Administrator, for leading such an incredible team and creating a culture where compassion comes first. Thank you to Ricky, Nestor from Maintenance, and everyone who works behind the scenes to keep the facility safe, comfortable, and running so well.
We also want to recognize the kitchen staff. Thank you for preparing delicious meals every day and for the care you put into feeding the residents. It may seem like a small thing, but good meals bring comfort and joy, and we truly appreciate all your hard work.
To the housekeeping team, thank you for keeping the facility so clean, fresh, and welcoming. Your work often happens quietly behind the scenes, but it is essential. A clean environment makes such a difference for both the residents and their families, and we are incredibly grateful for everything you do.
If I unintentionally left anyone out, please know that our gratitude extends to every single employee at Nspire. Whether you provide direct patient care or work behind the scenes, you all play an important role in making this place feel like home. It truly takes an entire team to provide this level of care, and each of you has touched our family’s heart.
Finding the right place for a loved one is one of the hardest decisions a family can make. We feel incredibly blessed that God guided us to Nspire. Thank you for treating my father not just as a resident, but as a human being deserving of love, respect, dignity, and compassion.
From the bottom of our hearts, thank you for everything you do. We will never forget the kindness, patience, and love you have shown our family. If you’re looking for a place where your loved one will be treated like family, I wholeheartedly recommend Nspire Health Care Center. They have earned our trust, our respect, and our deepest gratitude.
Our family has had an exceptional experience with NSPIRE Healthcare and Nursing Facility throughout my father-in-law's current stay. From the moment he arrives, kit was clear that the team is committed to providing not only professional medical care but also genuine compassion and respect for each resident.
We are especially grateful for CNA Antonio, whose attentiveness and kindness have made a meaningful difference in my father-in-law's daily comfort. His patience and willingness to go the extra mile have not gone unnoticed.
The nursing team has also been outstanding. RN Ronaldo, RN Reynaldo, and RN Rene have each demonstrated a high level of professionalism, responsiveness, and care. They consistently communicate clearly, act quickly when needed, and treat residents with dignity and warmth. It gives our family real peace of mind knowing he is in such capable hands.
Amauri in Physical Therapy has been equally impressive. His dedication, encouragement, and thoughtful approach to rehabilitation have helped keep my father-in-law motivated and progressing. He brings both skill and positivity to every session.
Overall, INSPIRE stands out for its teamwork, attentiveness, and genuine concern for the patient well-being. We are truly thankful for the level of care provided and would confidently recommend this facility to others seeking quality healthcare for their loved ones.
I had a very disappointing experience at this rehabilitation center.
After being discharged from the hospital, I was transported here expecting assistance because I have difficulty walking. The driver simply dropped me off in a room and left. I waited for nearly an hour without anyone checking on me or explaining what was happening.
During that time, I urgently needed to use the restroom. Since no one came to help me, I had to struggle there by myself, even though I have significant mobility issues. Only after almost an hour did a staff member come to evaluate me for therapy.
By then, I had already decided that I did not want to stay. Patients arriving from the hospital, especially those with limited mobility, should never be left alone without assistance or communication. My first impression was that the facility lacked organization and attention to patient care.
I hope the management reviews its admission process so that future patients are welcomed promptly and receive the support they need.