No PlaceWisely verified reviews yet, and 27 reviews on Google averaging 4.7 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care4 of 5 reviews
Staff and caregivers3 of 5 reviews
Activities and engagement3 of 5 reviews
Cleanliness1 of 5 reviews
Communication with family1 of 5 reviews
Safety and supervision1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 27-review average is 4.7 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
I have had the opportunity to visit and observe care at The Fairways at Naples Memory Support, and I feel compelled to share how truly exceptional this community is.
Having supported patients in and visited many high-end nursing homes, skilled nursing facilities, and memory care communities, I can say without hesitation that this is the best I have experienced.
From the moment you walk in, the environment feels clean, calm, and thoughtfully maintained. There is none of the pleasant odor that can sometimes be present in care settings. Everything is fresh and well cared for. More importantly, the residents themselves are clean, comfortable, and clearly attended to with dignity. What stands out most is the quality of caregiving. The staff are attentive, present, and genuinely engaged with the residence. You can feel that they care, and that level of compassion cannot be faked, it is part of the culture here.
I’ve also had the pleasure of interacting with the leadership team, including Jennifer, and it’s evident that strong, compassionate leadership sets the tone for the entire community. There is a clear commitment to excellence and doing right by each resident. Families looking for memory care in Naples should feel confident considering the Fairways. It is a place where residents are not only safe, but respected and cared for with kindness and professionalism.
The staff has been both professional and kind. This is our first experience with memory care and we came with a lot of anxiety about it. The communication with our family has been excellent - they have been patient with our questions and give us updates anytime we ask. Thank you Julie and Jennifer for the time you've spent with us.
Our family member loves the social interaction, the activities and the indoor and outdoor spaces to walk.
The Nurse Practicioner Sarah Jane has been super helpful in helping navigate insomnia early on.
The med nurse Nessa has also been fantastic - followed up to assure us our family member was taking their meds and were sleeping better.
We are very very grateful to the Fairways for making this adjustment as easy as possible (hard but we are managing)
We came to The Fairways to tour for our mother. She is in the very very early stages of dementia so we’re not quite ready, but we want to be prepared. Julie was extraordinarily helpful and gave us all of the information that we need and this definitely looks like the place we’re going to select. We did not feel rushed or pushed into making a decision immediately. I would recommend The Fairways.
Jennifer and her team are very kind, caring, and professional. They treated our father very ell during his time there. We were there alot and the patients are well looked after. (They do seem understaffed time-to-time.)
Our family has a loved one here and I've been there many times. The facility is warm, inviting, light and bright. Jaylene manages the front office and is kind, caring and always available to assist. The Executive Director of Wellness Jennifer truly cares about the residents and is immersed in all facets of their care. The activity director has all kinds of entertainment and the parties are much fun. This is a tremendously challenging time in our lives and The Fairways has exceeded our expectations, We'd not want to be anywhere else. Many Thanks!
Reviews and rating from Google, shown as Google publishes them for The Fairways at Naples. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of The Fairways at Naples. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
