No PlaceWisely verified reviews yet, and 34 reviews on Google averaging 4.1 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care5 of 5 reviews
Management and turnover4 of 5 reviews
Safety and supervision3 of 5 reviews
Dining and food2 of 5 reviews
Activities and engagement2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★1
1 ★0
Google shows its five most relevant reviews; the 34-review average is 4.1 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
My mom stays here. She’s made friends and having meals with them each day is the best part of their day. There is a group of six of them. They sit at three tables pulled together longways. It’s been this way since mom moved in. Last week they told my mom and her friends they can no longer sit together. Reason being “it was meant for each table to be separate”. I and my mom asked management not to do this. Today they did it. Im stunned. Caring for their residents is NOT top priority. I would second guess putting your loved ones here. While there are many great employees that do care, their management team does not. Shame on you!
Brookdale Orange Park has an incredible staff, from the line staff through the management team. I am a Geriatric Care Manager and have had several clients who have resided there. They had received excellent care in all areas, mind, body, spirit. The community is cheerful and welcoming while providing the assistance and supervision the residents need. The community focuses on the individual need of each resident encouraging them to stay active, social and involved in life!
My loved one has been a resident for almost a year now. I visit twice a week, at least, and it can vary from morning to a late evening visit. Whenever it is, I'm always greeted by the same warm and welcoming staff. The turnover is almost nonexistent and that brings a great deal of comfort and security to both me and my loved one. They truly care about their residents and the place is managed with care and competence. Executive Director Shelly and Medical Director Fatima are on top of everything! Their doors are always open and two way communication isn't just lip service. It's encouraged and followed through on. I really can't say enough good things about Brookdale of Orange Park. We're very happy with our choice in assisted living residence and it certainly seems like all of the other residents and their families are happy to be there as well.
I brought my Mom in to visit because we are searching for a home like place for her. The staff was amazing from walking us around the community to actually feeding us lunch. The food was great. I love that there are activities daily and even happy hour. The care staff seemed awesome as I met them during the tour. Friendly management team. We will be back to see Micki in the near future for move in.
Moving my mother to Brookdale has been such a good experience. The care support teams have been instrumental in making sure my mother was not feeling lost or unattended. She is very quickly feeling the comfort of knowing someone is always attentive to her needs and that she is consistently checked on to ensure her comfort and security. Thank you Brookdale , Shelly, and all the Brookdale team,for your support and help with this transition!
Reviews and rating from Google, shown as Google publishes them for Brookdale Orange Park. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Brookdale Orange Park. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
