Assisted LivingMemory Care
The Waterford at Creekside
9015 University Parkway, Pensacola, FL · No verified reviews yet
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$3,915/mo
The Waterford at Creekside Reviews
No PlaceWisely verified reviews yet, and 109 reviews on Google averaging 4.4 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Cleanliness4 of 5 reviews
Staff and caregivers3 of 5 reviews
Building and rooms3 of 5 reviews
Quality of care2 of 5 reviews
Activities and engagement2 of 5 reviews
Dining and food1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 109-review average is 4.4 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified4.4★★★★★109 Google reviews
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Melissa Wolfenden★★★★★9 months agoMy sisters and I toured here yesterday, and we couldn’t be happier with our experience. Sean was AMAZING and took so much time with us listening and answering questions..and just making us feel right at home. We loved the intimacy of the cottage communities and the cleanliness. The staff seems so incredibly sweet and there was a calmness that would be a great fit for our Mom. We will be looking into the process of gettting her a place there soon.
Candace Powell★★★★★a year agoWhat an amazing job you put together for the families to spend time together to celebrate Thanksgiving with their love ones. The Chef did an amazing job with all the dishes and desserts. Thank you!
Paula Bradley★★★★★a year agoThe employee at the administration desk was friendly and help regarding the instructions to the sign in registration prior to her escorting me and two other visitors to visit an occupant. The facility provided a home like environment and the occupants in the visited cottage were welcoming and friendly. The male employee attending to the group social in the living room area was helpful as well and informed the.occupant we were there to visit with her. We enjoyed the visit there at Creekside and look forward to visiting our friend their again. The facility is clean and the staff whom we saw today were friendly, cordial.
Shawn Walker★★★★★a year agoI visit an old friend, who is a current resident at Waterford, on random occasions. The facility is always clean, well maintained and the staff very helpful. Josh (activities coordinator) has been extremely helpful in providing transportation to and from Dr appointments for all residential clients. Angel and Dalesha, front office employees, have been very helpful with logistics: Signing in, answering questions, providing necessary paperwork for Dr. visits, walking me to resident cottages, delivering mail and care packages. Jasmine and Taylor (nurse supervisors) also very helpful with medications, coordinating/dispensing prescription medications to clients. Felicia, a Waterford staff member working with clients in one of the cottages, is always helpful and attentive to client needs. A good listener who gets things done. I'm certain there are other staff members, that I have not met, who provide exceptional care for residents. Overall favorable impression of staff and facilities every time I visit.
Lisa Childress★★★★★a year agoVery good facility, clean and updated.
Residents are all dressed nicely and can tell they are well taken care of. Michelle made the transition for my family member so easy and stress free, she is an absolute gem, kind, caring and personable.
Reviews and rating from Google, shown as Google publishes them for The Waterford at Creekside. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section