Assisted LivingMemory Care
The Addison of Port Orange
812 Airport Rd, Port Orange, FL · No verified reviews yet
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$2,497/mo
The Addison of Port Orange Reviews
No PlaceWisely verified reviews yet, and 88 reviews on Google averaging 4.5 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care3 of 5 reviews
Building and rooms3 of 5 reviews
Price and value2 of 5 reviews
Management and turnover2 of 5 reviews
Dining and food1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★1
4 ★0
3 ★0
2 ★3
1 ★1
Google shows its five most relevant reviews; the 88-review average is 4.5 on Google.
PlaceWisely verified reviews
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Reviews on Google
Shown as published by Google · not PlaceWisely verified4.5★★★★★88 Google reviews
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Mark Hissong★★★★★4 months agoBe aware, The Addison of Port Orange has turned into a dumpster fire. The cost cutting and staff turnover has completely ruined what was once a family friendly, highly professional community. Since Sonida Senior Living acquired the business from The Benton House, the management and overall decision making has introduced health risks to every resident. My mother was given the wrong medications and once it was brought to the leadership’s attention, it was denied and not dealt with appropriately. Medication schedule varies daily. Morning meds can be given as late as 12 noon. A neighbor of my mother’s calls out continually for help with absolutely no response from the staff. Weekend staff presence is dangerously low. Staff members that have had to clean up bowel accidents have been sent to work in the kitchen immediately there after. Weekly entertainment has gone from fabulous to a joke, yet prices continue to increase. The fact that the director has never taken time to get to know each, and every resident as the previous director had speaks volumes. The previous director from Benton House not only knew the residents, but she was close with all of the family members as well. The head nurse who was a fabulous asset to Benton House finally had to leave after being told to work in the dining room and serve food in addition to her normal, full time duties.
b sh★★★★★2 months agoI absolutely love the 3 ladies that work back there but sometimes they are alone. There are days you have only one staff member in Magnolia Trail. They never complain and step up for what is needed. You have many in wheelchairs, just a lot from what I see. There use to be three staff members at all times with exception of breaks. A great group of young ladies! Kudos to them!
Amy Harper★★★★★a month agoDo not use this company (Sonida Senior Living) for day care/respite. The Addison of Port Orange does not have the professional quality of care you would want for your loved ones. If you Google Sonida Senior Living, you will see they are not a care provider to trust with your loved one’s needs or care. It’s just a shame that big corporations charge huge sums of money and cannot care for the people they profess to serve. I’m a nurse that has specialized in senior care/case management. I’ve seen many successful facilities that do take good care of their residents. (It’s never great…I understand staffing, resources, etc….). The Addison of Port Orange is not the place for your loved one.
Beaches★★★★★2 months agoIt's apparent to anyone who has spent time at the Addison over the past year that the quality of care has been on the decline. This became particularly noticeable after the large merger of Sonida with CNL Healthcare Properties in March 2026. Since then, many longtime, dedicated, skilled and caring staff members have exited leaving residents to deal with a constant stream of new faces, many of whom are less skilled, less experienced, and much less caring. While the merger might be good for the corporation's profits, it has created much concern, anxiety and unhappiness among the residents and their loved ones. The mass exodus of the established and trusted staff has been very unsettling and has caused a very troubling impact on the quality of care and the overall well-being of the residents. And the increase in costs this year has not reflected any noticeable improvements. Instead we have witnessed a rather rapid decline in not only the overall quality of care in the facility but also it's outward appearance and upkeep.
Diane Grzelak★★★★★a year agoCame into visit today and the first thing I noticed was that one of the Emus hatched! There are still a few more eggs to hatch. The Orchestra from Seabeeeze High School came performed for the resident, they were excellent! This facility provides such great things for the residents!
Reviews and rating from Google, shown as Google publishes them for The Addison of Port Orange. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
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