No PlaceWisely verified reviews yet, and 57 reviews on Google averaging 4.2 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care4 of 5 reviews
Activities and engagement3 of 5 reviews
Dining and food2 of 5 reviews
Communication with family2 of 5 reviews
Building and rooms2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 57-review average is 4.2 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
We’ve had a really good experience with Memory Care at The Goldton. Being close to the VA is a big plus for us. The staff has really gotten to know my dad and his personality, and he especially likes Tre. Dad is always hungry, so the food is important to him and he definitely enjoys the meals! He also loves being able to go outside and sit in the shade for a while. Communication has been good, and most importantly, Dad seems comfortable and happy there.
The Goldton was a mix of kindness, confusion and negligent disregard for our mother.
An error precipitating mom’s last day at The Goldton was serious enough to file a report to AHCA. I went to visit mom arriving at 10AM and couldn’t find her. The aids in memory care said, “They took her this morning. Didn’t they call you?” No one called me. She was found on her on the floor in pain and taken by ambulance.
“Where did they take her?” The designated hospital for mom was St. Anthony’s in St. Petersburg yet no one at The Goldton could tell me if she was taken there. After asking all available staff where she was taken, no one had a clue. One aide acknowledged our preferred hospital on file was St. Anthony’s. Mom was not there. Since The Goldton took no initiative to find her, we had to call around and found her at the hospital we wanted to avoid.
We were reporting the even to ACHA but The Goldton Directors told us they had to report it and would keep up advised.
We never heard a word from either the director or wellness director on the ACHA report, each of whom had promised to update us.
After losing mom and making no attempt to locate her, they had the audacity to insist they required a 30 day notice in order for her complete her billing obligation.
EDIT: The Goldton's response and directive to contact someone is far too late. You could have taken this seriously when we told you about the problems.
The activities are engaging, the food is wonderful, and the overall environment has greatly improved my mother's quality of life. We are incredibly grateful to the entire team for everything they do. I highly recommend them to any family seeking a supportive and loving environment for their loved one.
The staff is fantastic and really seem to care about the residents and their needs. They conduct a variety of enrichment activities and host a weekly happy hour including entertainment! There is plenty of outdoor space , a library, piano room, café room, billiards room and movie room. Worth looking into if you are in need of an assisted living facility.
Making the decision to move a loved one to an Assisted Living facility is always difficult and overwhelming. They understand how difficult it is to make the decision for the spouse and family. I have to say that Adrian the Sales Director, Michael the Director of Nursing and Lola the Executive Director made our decision a little easier. The way the residents are cared for, the way our family has been treated- we could not have asked for a better place for my Mom. They go out of their way to ensure that if my Dad has any questions or concerns, they are addressed, that he is doing ok, his spirits are up. Pete the Director of Building Services goes out of his way to talk to Dad and make his day. Lisa the Director of Activities has so many fun things going on to keep everyone busy and active. The grounds are beautiful, the building is clean, the staff is always cheerful, smiling and willing to assist. Even though this has been a very difficult decision, a difficult transition, the Goldton at St. Pete has been a Godsend to my family and we couldn't ask for a more loving group to care for my Mom. Everyday we are reminded by the actions of these people and this place that we made the best decision we could have made for the care of my Mom. It's easier for to sleep at night knowing Mom has the best care around!
Reviews and rating from Google, shown as Google publishes them for The Goldton at St. Petersburg. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of The Goldton at St. Petersburg. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
