My family and I would like to highly compliment a few employees at American House Sarasota.
All four of these employees:
Med techs , Gabby, Fanny, and Yeily are absolutely wonderful. All 3 are so caring, perform their job duties perfectly, very personable. They all are so great with my mom- they love her and my mom loves them! They truly care about the people who live here.
Jeremy, who is in your maintenance department does a fantastic job and really cares about these people! He also is so nice, pleasant, and personable.
All four of these employees are an asset to this senior living community, and you should be grateful they are here. I know we are !
-Ann Bolton
A prime reason that I chose American House for my spouse after 3 exploratory visits to American House is Carolyn Shrimplin. I'm unaware of her official title or position, but she acts as the primary entertainer for the residents in memory care. She is the most caring, warm, and engaging person one could ask for in dealing with the residents. She is an absolute joy and it's clear that she loves what she's doing.
Joining the memory care team after my spouse was admitted is Chelsea Jaterka. I'm unsure of her official title except to say she's in a supervisory position and conducts herself in a most friendly and professional matter. Chelsea is an effective communicator, exhibits a calm and confident demeanor, answers all my questions, and has helped me resolve issues on a number of occasions. These two ladies are true assets representing the memory care team at American House Sarasota!
American House Sarasota is a beautiful property with friendly, caring staff and residents. Luis, who works in memory care, is particularly kind and gentle, and I’m grateful to him for easing our transition. And Ryan at the front desk always gives a friendly, personal greeting, and clearly cares about residents and visitors alike. Thank you!
One of the main reasons I moved to American House Sarasota was because of in-house therapy. I have many issues and I was tired of hiring a driver 3 times a week to take me to a location. I am very pleased with the new director Nathan of Legacy. I hurt my back and could barely move. He came to my apartment 2 days in a row and worked on lower back. Today I am walking around I'm very grateful. (2
Absolutely disgusting and appalling behavior displayed from American House and their employees. There is absolutely no empathy. They only see their residents as dollar signs. My grandmother and grandfather are not paying $8000 a month to have their safety and comfort discarded so callously. They are paying to live in a 2x2. However, due to flooding and water damage, they were prohibited by America House to use one of their bathrooms. Months went by without anything being done to fix this situation. Yet they continued to be charged and pay for a 2x2. Recently, they were moved to a 1x1 as the flooding and damage had increased. Yet American House continued to charge them for a 2x2 and are demanding we pay $32,000 before they will adjust the cost. It is extremely evident that this facility only cares about the money each resident will bring in. Aside from the money, for months, the elevator has been broken and the fire sprinklers do not work. They have recently moved my grandfather back into the 2x2, however, there are boxes, materials, and other debris all around the apartment left from the flooding. They moved him back in without our knowledge. The only good thing about this facility are the workers who take care of my grandparents. They are wonderful. It is very unfortunate that they are overworked and understaffed. Do NOT move your family members in here if you care about them.
Reviews and rating from Google, shown as Google publishes them for American House Sarasota. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
