Assisted LivingMemory Care
Promenade (the)
10730 Us Hwy 1, Sebastian, FL · No verified reviews yet
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Est. $3,750 to $5,750/mo
Promenade (the) Reviews
No PlaceWisely verified reviews yet, and 60 reviews on Google averaging 4.7 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care5 of 5 reviews
Staff and caregivers4 of 5 reviews
Activities and engagement3 of 5 reviews
Building and rooms3 of 5 reviews
Cleanliness2 of 5 reviews
Dining and food1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 60-review average is 4.7 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified4.7★★★★★60 Google reviews
See all on Google ↗
Margaret Schaal★★★★★3 months agoI would not be here if it wasn't for Anteria. We spoke on the phone every day for a week. I came in to meet her. She made me feel so at peace with my decision and made the transition smooth. The building is so clean!! The residents are nice and the staff is nice.
Robin always has so many activities for us to do. Then, Jeanie in housekeeping can literally do it all. She is efficient and comes soon as she can with a smile on her face and no complaints. Trust me I'm not an easy person to please. Then the dinning room staff is excellent and work so hard and always have a smile on their face when they are serving. Kyle is over the kitchen and runs a tight ship and so caring. If I could I would give this place 10 stars. Thank you Anteria for everything!
Joe Harris★★★★★2 months agoWe had a great experience with the team at The Promenade, lead by Anteria Mortimer. Our situation was a bit of an emergency and Ann bent over backwards to accommodate us. On very short notice she invited me over for a tour and showed me a very nice, new, clean, sunny place with a very welcoming staff. She is very compassionate individual and a strong -- responsive -- communicator, which I value. Ultimately, we decided on home care because we did have that as an option, but if not I would have felt good about the decision to place my father at The Promenade. As you research and evaluate assisted living facilities in the Vero Beach area, there will be value in speaking with the folks at The Promenade.
Ashley Bangert★★★★★5 months agoThank you so much for hosting the trick-or-treating event for the community. My children had such a wonderful time, but what stood out to me most was how much joy it clearly brought to the residents as well. It was so special seeing the interaction between the kids and everyone in both assisted living and memory care.
You can tell a lot about a place by the way the residents and staff interact, and everyone we encountered seemed genuinely engaged, kind, and well cared for. The staff was welcoming and attentive, and the entire experience felt warm and meaningful for all ages. Thank you for creating opportunities like this that bring the community together in such a thoughtful way.
Charise Courtney★★★★★5 months agoMy students and I have had the privilege of visiting and performing each year at The Promenade, and it is truly one of the most welcoming places you could imagine. From the moment you walk through the doors, it feels less like a facility and more like home. The beautiful surroundings, warm atmosphere, and genuine kindness of the staff make every visit so special.
What stands out most is how much love, care, and attention they pour into their residents. It is obvious they go above and beyond to create meaningful experiences, engaging activities, and a true sense of community for everyone who lives there. Watching the residents light up during our performances is something our students look forward to every year.
We are so grateful to be welcomed back year after year and to be a small part of the joy they bring to so many. The Promenade
is truly a special place, and Indian River County is lucky to have them.
Hanna Bell★★★★★5 months agoWhat stood out most to our family at The Promenade was how genuine and caring the marketing director was throughout the entire process. Instead of pressuring us, she actually encouraged us to tour other facilities, narrow down our options, and make the best decision for our loved one. She even provided names and numbers for other marketers and openly discussed competitors like Pelican Landing.
That level of honesty and compassion meant everything to us. It showed that she truly cared about helping families find the right fit, not just filling a room or making a sale. Because of that experience, our family confidently chose The Promenade. Thank you Anteria!!
Reviews and rating from Google, shown as Google publishes them for Promenade (the). They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section