No PlaceWisely verified reviews yet, and 39 reviews on Google averaging 4.1 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care4 of 5 reviews
Cleanliness3 of 5 reviews
Building and rooms2 of 5 reviews
Management and turnover2 of 5 reviews
Dining and food1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 39-review average is 4.1 on Google.
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Reviews on Google
Shown as published by Google · not PlaceWisely verified
Angels Senior Living at
New Tampa is wonderful! My aunt was there for over 2 years in their memory care unit. At her previous ALF, she was anxious, pacing, genuinely unhappy and unclean. The moment she arrived at Angels, she was calm, content, happy and clean! The care and love that she received was amazing! The communication from all of the staff was consistent and very helpful! I can not say enough about the care given at Angels New Tampa!! They became family!
From the moment my mother moved into Angel's the Staff were very accommodating, kind and compassionate. If mom didn't come down for meal time there was someone checking in on her almost immediately. Although my mom's health has taken a turn and now needs to be in Skilled Care, all I can say is I deeply miss Angel's because mom was treated like family there. She was so happy there. The facility was always clean and very tastefully decorated!
This place is so unorganized. My uncle was staying here for about 8 months and managed to leave the facility around 11:30 pm and ended up being hit by a car. This facility needs to be shut down. HORRIBLE place don’t recommend.
A safe and clean environment for elderly parents is difficult to find, but I found Angel's at New Tampa just that. My mother really felt that she was at home while she lived there. My sister and I found the staff compassionate and sincerely caring. Mom's medical needs were always taken care of. We feel that the administrators, Shawnah and Erica always went above and beyond for our mom and the other residents as well.
There are so many staff members who touched Mom's life, who I want to mention and thank--but the list is too long.
Mom has been with Angels Senior Living at New Tampa for over a year and half. She just came back from being in the hospital and called Angels her home that she missed dearly. Since we live out of town, we rely on the staff which is exceptional and I would like to mention just a few names Shawnan handled Moms care unconditionally, Jackie who handles the front desk impeccably, Mercedes who is one of many that cares for Mom daily. All her aids that help dress, feed and make her feel special we thank you. We recommend Angels and the management who always have an answer to all of Moms and our needs. Definitely recommend this place for your love ones.
Reviews and rating from Google, shown as Google publishes them for Angels Senior Living at New Tampa. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
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Reading reviews of Angels Senior Living at New Tampa. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour