No PlaceWisely verified reviews yet, and 37 reviews on Google averaging 3.7 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care4 of 5 reviews
Staff and caregivers3 of 5 reviews
Dining and food3 of 5 reviews
Cleanliness2 of 5 reviews
Building and rooms2 of 5 reviews
Management and turnover2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★0
4 ★0
3 ★1
2 ★0
1 ★4
Google shows its five most relevant reviews; the 37-review average is 3.7 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
A friend of mines father was just placed in this facility and boy… I’m lost for words for the condition of the facility. His room has portable AC unit and it was 80 degrees even when waking in the hallway it’s super hot. This whole building needs a renovation. The carpets are also not in the greatest condition. The ceiling tiles ewww. I would think twice about putting your family member here. From what we saw I don’t even think they monitor whether he eats or not. Not good at all.
Moved my mom in here 5 years ago. She has consistently deteriorated. The place is getting worse and worse. It’s dirty and has a bug problem. They do not help the residents with bathing and never give medication on time. Do not put your parent here. It’s sad. Used to be a great place before the new management took over.
We are deeply disturbed by what we witnessed during our recent visit. In our experience, the level of care here was completely unacceptable and raised serious concerns about patient safety and dignity. When we arrived, our loved one was eating food off the floor because no one was assisting him. The room smelled strongly of urine, with soiled towels and sheets left around him, and his feet were black from dirt as if they hadn’t been cleaned in far too long.
No patient — especially someone recovering from a traumatic brain injury who depends on staff for basic care — should ever be left in those conditions. What we saw felt neglectful, disrespectful, and inhumane. Families trust facilities like this to provide compassionate, attentive care, and what we witnessed was the opposite.
We strongly urge anyone considering this facility to think carefully and thoroughly research other options. Our experience left us heartbroken, alarmed, and advocating for immediate changes so no other family has to see their loved one treated this way.
This place is awful. The food is inedible. The med techs are unqualified. The cafeteria staff is mean and withholds food from residents. Have to use a form to get food. Do not eat that food. Does not take care of toilets or air conditioners.
UPDATE: After finishing a phone call with Dennis the administrator at SeaCoast to inform him of his assistant administrator Kyle Hoover lack of empathy. He had the audacity to say to me that he's not trying to make an excuse but they deal with this all the time. I was flabbergasted when he replied with his answer. I feel, working in this type of field you should definitely have some sense of compassion. It 's only few words to say "I'm sorry for your loss".
This place was somewhat a home for my mother before her passing. The staff was wonderful especially the head staff in the kitchen Cookie was wonderful to my mom. The Med tecs were amazing during the end of her life she required an additional care. The front desk receptionist was friendly as you were greeted especially Jennifer. She has assisted in so many things. On the last day of my moms passing after packing up my moms belongings I went to speak to the administrator regarding the financial portion of my moms rent and that I packed what I needed and left the rest for donations. Not once did he show any remorse and said I’m sorry for your loss. The insensitivity I received was not right. I received better treatment at spectrum when I had to drop off my mom’s cable box.
Reviews and rating from Google, shown as Google publishes them for Seacoast at Uptown Oaks. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Seacoast at Uptown Oaks. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
