No PlaceWisely verified reviews yet, and 60 reviews on Google averaging 4.6 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care5 of 5 reviews
Staff and caregivers3 of 5 reviews
Building and rooms3 of 5 reviews
Management and turnover3 of 5 reviews
Activities and engagement2 of 5 reviews
Dining and food1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 60-review average is 4.6 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
The staffs are very professional, caring and helpful. Magnolia Trails is a lovely place for your love ones care. The rooms are nice size. The bathroom are huge. The activities are well put togather for the residents. The meals are wonderful. Please bring your love ones to visit.
This is a beautiful facility with caring staff. Raquel Miley is the Wellness Director and is supportive and a caring manager. She is active and supportive of the staff but also takes a personal interest in the residence. Raquel will make sure that your loved one is cared for and looked after 24/7.
I’ve been visiting magnolia trails for almost a year now seeing patients as a nurse.
I’ve noticed a significant positive change in this assisted living facility since the transition to new management. The overall environment feels more organized, supportive, and uplifting. There has been a clear improvement in how the facility functions day-to-day, with better systems in place that make care more efficient and consistent.
Most importantly, the difference in resident experience is noticeable—patients seem happier, more engaged, and well cared for. The atmosphere is lighter, and morale overall has clearly improved.
The front desk staff, especially Christine, is always welcoming, friendly, and helpful, which sets a great tone as soon as you walk in. Additionally, the Director of Nursing Raquel is exceptional—professional, attentive, and clearly dedicated to maintaining a high standard of care.she truly goes ABOVE and beyond to do better and if there is an issue she works hard to fix it right away.
It’s very encouraging to see such positive progress, and the improvements have truly made a meaningful impact.
I have my loved one here and it’s definitely a 10 star. The kind, compassionate and caring staff. If you’re searching for excellence search no more. The new management has been a breathe of fresh air. Happy Staff create happy parents. Thank you Magnolia Trails
Raquel brings genuine warmth, patience, and professionalism to her work every single day. Her ability to connect with residents — especially those in memory care — is remarkable. She treats everyone with dignity, empathy, and gentle understanding, creating an atmosphere of trust and comfort. Family members can see how deeply she cares, and it makes a world of difference knowing our loved ones are in such capable and kind hands. Raquel is truly a blessing to the community.
Reviews and rating from Google, shown as Google publishes them for Magnolia Trails at East Lake. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Magnolia Trails at East Lake. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
