Our family’s experience with Parveen has been exceptional. After previously caring for my mother at another community, we were so impressed by her compassion, professionalism, and extensive knowledge that we chose to follow her to this community. Parveen consistently goes above and beyond for her residents, ensuring that each individual feels seen, valued, and genuinely cared for. Her dedication creates a level of trust and comfort that is truly rare. In addition, the community itself provides a warm, welcoming, and supportive environment that gives families peace of mind. I must say I’ve had lunch and dinner at this community and the food is beyond my expectations. We are incredibly grateful for the quality of care and leadership demonstrated here.
We couldn’t be happier with our experience at Vitality Living Windermere. Since my dad moved in, we’ve seen such a positive change in him, and it means so much to our family to know he is being cared for with patience, kindness, and genuine compassion.
The staff has been wonderful. They treat the residents with respect and dignity, take the time to make them feel comfortable, and truly seem to care about the people they’re looking after. We also really appreciate the activities they provide to keep everyone involved and engaged, as well as the communication with our family. It gives us a lot of peace of mind knowing we’re kept informed and that our concerns are always heard.
We are so incredibly grateful to the amazing team members here for everything they do for my dad and for the kindness they show him every day. Thank you for making Vitality Living Windermere feel like a place where he is genuinely cared for and valued.
Life-Changing Community and Exceptional Care for Our Veteran Father
Moving our father, a proud Vietnam-era Naval Aviator and stroke survivor, was the biggest decision my family has made with my father. After losing our mother, he fiercely maintained his independence, but managing his meds, meals, and isolation—especially in the harsh New England winters—was becoming too much, even with our dedicated help.
Choosing Sonata Windermere was truly life-changing for him and for us.
From the first inquiry, the staff was phenomenal, literally holding my hand through the application process, keeping me informed, and guiding our family with respect through this significant transition.
Now, Dad is thriving.
Exceptional Care: The attentive and friendly staff ensures he gets his medications reliably and is well looked after.
Dining & Health: He absolutely adores the restaurant-style meals with choices, getting three square, delicious meals a day. He is also taking full advantage of the daily workout opportunities and in-house Physical Therapy (PT), keeping him engaged and active.
Beautiful Apartment: His room is much more than just a room—it’s a beautiful, modern apartment. It feels luxurious, but with the age-appropriate amenities built-in (like the walk/roll-in shower and safety bars), offering dignity and comfort without compromise.
The Community: Most importantly, he has found his community. He is making fast friends, enjoying meals with his neighbors, and participating actively in organized meetings, games, and casual meetups. The isolation is gone.
Sonata Windermere gave our father back his quality of life and gave our family complete peace of mind. We cannot recommend their facility and their team highly enough. Thank you, Sonata!
The current Wellness Director Parveen at Vitality Windermere is truly exceptional. She is present every single day, always available, and responds promptly to emails, phone calls, and texts. No matter the situation, she always says, “My pleasure,” and her kindness reminds me of the outstanding customer service at Chick-fil-A.
Even without an Executive Director, she has been a constant source of support for residents and families a will help anyway that she can. My grandmother-in-law was fortunate to have her at another community, and seeing the same compassion, dedication, and leadership here has been incredibly reassuring.
Entrusting a loved one to a senior living community is never easy, but she makes it so much easier by genuinely caring for both the residents and their families. Vitality Living is incredibly lucky to have her and I hope that she never leaves.
I must say the leadership team as a whole is amazing. From the activities to the food, it is really great. Glad we chose here!
Back in February nurse p came to my house to see test my husband to see if he could come to their memory care. He was approved, but they didn’t have a private room open at the time. My husband is a private person and didn’t want a roommate, even though the rooms were separated I know he wouldn’t had liked it. So I ended up finding another place for him.
I really liked nurse p when she came to my house. She was very nice and easy to talk to, explained the move in process, explained how the dementia disease can impact our lives. Last week she texted me just to see how me and my husband were doing. I couldn’t believe she remembered us after 6 months. That really meant a lot to me because she didn’t have to do that, it just showed that she really cared.
Let me tell you, dementia is not easy and my husband gives me a run for my money. The day she texted me I was glad to hear from her because I was having a rough time. It made me feel like we weren’t just another sale to her or the company. She really cared and still remembered us even though my husband never moved there.
We may have found another place, but nurse p left a lasting impression on me. Not everybody takes the time to check on people months later. The company is lucky to have her. Thank you nurse p for being you and for giving me the time to vent, it meant more than you know.
Reviews and rating from Google, shown as Google publishes them for Vitality Living Windermere. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
