Pretty Pond Manor has been a wonderful place for our family. The staff is compassionate, patient, and consistently professional. The home is clean, peaceful, and truly feels like a supportive environment where residents are treated with dignity and respect.
One of the things that stands out most is how the residents are treated like family — with genuine love, understanding, and patience. The staff is incredibly accommodating with individual needs, preferences, and day‑to‑day routines, which makes a world of difference in the quality of life for the people who live there.
Communication has always been clear and timely. Any questions or concerns are addressed right away, and the staff keeps families informed so we always feel connected and reassured.
I also want to acknowledge something important:
Our family recently dealt with a relative making false accusations about the facility. Throughout that situation, the staff remained calm, transparent, and completely professional. They documented everything, followed proper procedures, and continued providing excellent care without letting the disruption affect my loved one. Their steady, respectful handling of the situation only strengthened my confidence in them.
If you’re looking for a small, caring assisted living home where your loved one will be treated with kindness, respect, and true family‑style warmth, Pretty Pond Manor is an excellent choice. We are grateful for the stability and compassion they provide.
Ana and her staff were very compassionate and thorough caring for my 93 year old cousin on hospice. He was always comfortable, well dressed, clean and most importantly, he loved the food. The facility is small and cozy and very clean. I would recommend Pretty Pond Manor to anyone who needed to place a loved one in an excellent ALF.
We stumbled upon Pretty Pond Manor due to my Aunt being evacuated during the hurricane, so glad we did. The facility is always clean, and the residents are always dressed and clean. Ana, the owner, is probably the most compassionate person I have ever met. The staff is also very caring. Each resident gets individual attention. I consider Ana and the Facility a blessing.
Last August 2024, I was looking for an Assisted Living Facility for my aunt. My first impression of Pretty Pond Manor was how clean it was. The cleanliness and obvious care of the facility were important to me.. At Pretty Pond, my aunt is well cared for and is treated with great kindness. Meals are home cooked in the large open kitchen. Daily activities center around the spacious communal living room . Overall the atmosphere is kind and nurturing. I’m very pleased with the facility and feel lucky to have found this wonderful place for my aunt.💕
I have had both my great aunt and dad living at Pretty Pond Manor. Although my aunt passed last year, my dad is still living at Pretty Pond. The care the residents receive is exceptional. All the staff truly care for the residents and the residents love them. They are not left and forgotten like some of the larger facilities. The atmosphere is more like a family environment. The owner and director, Ana, is a wonderful person and she goes above and beyond for the residents. She truly loves them all and they are her #1 priority. The facility is clean and neat, meals are good (that's what my dad says and they always smell delicious cooking), and the care given to each resident is above and beyond. I am so thankful I found such a wonderful place for my dad to spend the rest of his lifetime in ❤️ I am including a picture from Christmas. They had an ugly sweater contest 😊
Reviews and rating from Google, shown as Google publishes them for Pretty Pond Manor ALF. They are not PlaceWisely verified reviews and do not affect match scores or rankings.