No PlaceWisely verified reviews yet, and 18 reviews on Google averaging 4.3 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers2 of 5 reviews
Management and turnover2 of 5 reviews
Quality of care1 of 5 reviews
Dining and food1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★0
3 ★0
2 ★0
1 ★2
Google shows its five most relevant reviews; the 18-review average is 4.3 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
My mother attended the Harbor program at Twin Lakes twice a week for approximately a year after she was diagnosed with dementia. It is obvious that Karen the director and the rest of the staff care deeply for their clients. My mother finally reached a point that she was not able to attend but my family will always be grateful for the care and support she received.
My father briefly was at the location and I would visit often ever other day and I would change times I would go and bring my father food and feed him because he had trouble feeding him self which I said something about it and I was told on several occasions that they check the residents every 15 minutes and make sure they are ok but that wouldn’t be the case if my father keep failing to the point he had stitches in his head and a black eye and bruised face and down his leg so just remember just because you pay more and the place is nice looking doesn’t mean you get better service so keep your extra money and pay for someone to sit with your love one at one time this was a nice place many years ago when they wasn’t so big
Reviews and rating from Google, shown as Google publishes them for Twin Lakes Memory Care. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Twin Lakes Memory Care. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
