No PlaceWisely verified reviews yet, and 36 reviews on Google averaging 4.4 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care4 of 5 reviews
Dining and food2 of 5 reviews
Cleanliness1 of 5 reviews
Communication with family1 of 5 reviews
Activities and engagement1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 36-review average is 4.4 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
My parents moved in about a year ago. The staff is wonderful! I love the new director, Diane Beckett! China Yates is also amazing as well as the nursing staff! The transition is never easy but Heartfields is excellent in knowing how to handle this phase of life. I wouldn’t want my parents anywhere else! My parents love the food. The holiday gatherings that involved us family members were extremely well done and so meaningful. This place is top notch!
Heartfields has been a huge blessing to our family. We moved 96 year old mom there in June. We love that It’s small compared to most local assisted living places in Cary. We have gotten to know most of the staff on a personal level. They are always willing to help with personal requests. This can be challenging with a 96 year old who is very “particular” about having things done her way and often changes her mind the next day. 🥰
They had a family Thanksgiving dinner on Tuesday. Everything was beautifully decorated and the food was excellent! All homemade! Chef Rick takes great pride in his job and knows each the residents needs and wants and does his best to accommodate everyone.
The Melba Jane Price family would like to express our appreciation to the wonderful Heartfields support teams that sustained, encouraged, entertained, and comforted our mother. Our mother moved into Heartfields in 2016 and resided in the general population and memory care areas. She recently passed away after 10 years of being a part of the Heartfields family. We use the word family because that was how Heartfields supprt teams treated Mom and us.
We cannot express enough our appreciation to the team that was always there for our Mom. The leadership of the memory care facility and the always attentive team made our lives and our Mom's life so much better.
Thank you from all of the Price family!!
The staff at Heartfields are truly something special. My grandpa recently passed, and the kindness, compassion, and genuine care they showed him means more than words can express. Knowing he was surrounded by people who treated him with such warmth, respect, and love brings our family so much comfort. It’s clear that what they do comes from the heart, and that makes all the difference. We are deeply grateful for the care he received. It will never be forgotten.
I am impressed by Heartfields every time I visit. The community is always clean and staff members are very welcoming. I often see residents engaged in stimulating activities like morning exercise or musical programs.
One of the things that stands out most is the stability of the care team. Heartfields has one of the most tenured Health and Wellness Directors in the area (I think China has been there around 15 years), which is such a benefit for residents and families to be able to depend on a consistent, dedicated care partner.
Laura is wonderful to work with! She’s responsive, knowledgeable, and truly takes the time to make sure new residents needs will be well taken care of.
It’s clear the team genuinely cares about the people who live here and I would absolutely recommend Heartfields to anyone looking for Assisted Living or Memory Care.
Reviews and rating from Google, shown as Google publishes them for HeartFields at Cary. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of HeartFields at Cary. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
