No PlaceWisely verified reviews yet, and 48 reviews on Google averaging 3.8 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Building and rooms3 of 5 reviews
Dining and food2 of 5 reviews
Staff and caregivers1 of 5 reviews
Quality of care1 of 5 reviews
Activities and engagement1 of 5 reviews
Price and value1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★0
3 ★0
2 ★1
1 ★1
Google shows its five most relevant reviews; the 48-review average is 3.8 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
My aunt moved into her new residence two months ago, and the renovations have been wonderful, providing easy access for her at 80 years old. While she is still independent, she has difficulty biting food; fortunately, the dining options are great and offer a variety of flavors daily, including breakfast, steak (soft and small bites), pies, and steamed vegetables ...
The facility is also expanding its amenities, with a bar opening soon in the lobby for all guests. This will be a lovely addition for our family get-togethers on the weekends.
The entrance and curb appeal should be an embarrassment to management. I live here and it’s certainly an embarrassment to me. There has been a light post on the ground when you drive into the property for months. The landscape has not been maintained. The shrubbery is grossly overgrown. There has been a dead tree near my patio, which has been reported with no response from this company. There has been no guard at the entrance for months and the gate arm is always open for anyone to enter. The gate house needs to be painted and the arms for both guest and residents should be working. Wish management would be more interested.
My mother lives in this facility, and the so called chef created meals are disgusting. The food selection is nonexistent, and poor quality. Regardless of the amount of complaints, nothing has been done to improve the situation. Prices have increased this year 8%. I’m appalled at how this company is taking advantage of our seniors.
Brookdale Carriage Club, in Charlotte, NC, is a wonderful, caring, and comfortable home for seniors. It has a caring staff, comfortable apartments and buildings, plus a beautiful pastoral setting with gorgeous trees, cared for lawns, and a breathtaking pond!
We have many enjoyable social opportunities and most residents are friendly and outgoing. The continuing care setting gives us a wonderful feeling of security that our needs will be met, ongoing. I feel so blessed to live here.
Its a very nice environment. I visit a friend thete weekly who has s lovely apartment, and seems to like it a lot.
Reviews and rating from Google, shown as Google publishes them for Brookdale Carriage Club Providence II. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Brookdale Carriage Club Providence II. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
