No PlaceWisely verified reviews yet, and 30 reviews on Google averaging 3.7 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Building and rooms5 of 5 reviews
Quality of care4 of 5 reviews
Cleanliness2 of 5 reviews
Activities and engagement2 of 5 reviews
Dining and food1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 30-review average is 3.7 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
I am incredibly impressed with Mint Hill Senior Living. I visited the facility a year ago and what a drastic change from my recent visit. The appearance is very clean, inviting and welcoming. I am truly amazed how attentive the staff are. They are very knowledgeable and friendly.
I loved how everyone was so interactive with the families and residents. I highly recommend Mint Hill to anyone looking to place their loved one in a assisted living facility. It's more like home than a facility.
I have visited numerous senior living facilities that accept individuals with low incomes. I was horrified at the conditions of most of the places I visited. Mint Hill Assisted Living was my last hope.
From the moment we first walked through the doors, we felt a sense of peace and genuine care. The staff at Mint Hill Assisted Living treated my mother and every resident with dignity, compassion, and respect, regardless of their background or financial means. It's not just a place where people live; it's a place where people are genuinely cared for, celebrated, and supported.
As a daughter and caregiver, knowing that my mother is surrounded by attentive professionals who see her as a whole person—not just a room number—has brought me immense comfort. The facility is clean, bright, and welcoming, with thoughtful touches that make it feel like home.
I am deeply grateful for the heart-centered care and quality of life this community provides. It's rare to find a place where the level of care and kindness isn't dependent on how much you pay—but here, everyone is treated like family.
Not sure what the bad reviews are all about. My dad currently resides here and we couldn't be happier with this facility and the care they provide him. Very kind, friendly, caring nurses and employees that are very responsiveto our questions or concerns. They provide great meals and always have activities for the residents to have fun and unwind!
I love Mint Hill Senior Living! I think that they are very under rated! As being one of the only community around the area that hasn't had covid in the building. That is very impressive! The staff is absolutely amazing! It is because of their dedication to the well-being of our seniors that they have been able to keep covid at bay! We as a community need to show more appreciation to them! Would give 10 stars if I could
I would strongly caution anyone away from considering Mint Hill Senior Living or ANY Affinity Living Group facilities. My father lived at Mint Hill Senior Living for 5 months during the first half of 2019 before being evacuated with all of the residents. Residents were told they could only take 5 days of clothing and toiletries and that they would return in 4 weeks. Three months later, MHSL is still shut down and is being investigated by the Dept of Social Services. We came to find out that they failed their fire inspection so many times without repairing it that the fire marshal shut them down and kept firefighters on the premises for two days until they evacuated all of the residents. My father was moved to Meadowview Terrace of Wadesboro, an hour away. We learned that Meadowview costs $1400 less per month than Mint Hill Senior Living, but we continued to be charged the higher rate for his care. When I requested a refund, I was told by the director of MHSL that she would check, but no matter how many times I call and email her, she never has a response. My dad has medical needs that required weekly medical visits at the facility, and he was not seen the entire month and a half he was at Meadowview. He was also not given his mail the whole time he was there. We were thankful to find a spot at a better facility in Charlotte for him. I feel terrible for all of the residents who don't have people who can advocate for them and would like to help any family members avoid a similar situation with Affinity Living Group facilities. Check Glassdoor ratings to see what their employees say about working for them.
Reviews and rating from Google, shown as Google publishes them for Mint Hill Senior Living. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Mint Hill Senior Living. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
