No PlaceWisely verified reviews yet, and 15 reviews on Google averaging 3.9 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care3 of 5 reviews
Building and rooms3 of 5 reviews
Dining and food2 of 5 reviews
Cleanliness2 of 5 reviews
Management and turnover2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 15-review average is 3.9 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
My mother is a resident at Brookdale Union. She has been very happy with her stay there. All the nursing staff have been so sweet and caring and Susan in sales has been so helpful in our process. The chef has been very caring and makes sure my mom is coming to her meals because she can be forgetful at times. I love that she went out of her way to do this. The facility and her room is so neat and tidy.I thank everyone there for taking such good care of my mom. :)
I took my brother there from another facility. He loves it and the staff is very friendly as well as the upper management. He loves the food that's a 10 for him. And it's very clean and has a nice smell as well. They do different activities with them also and takes them out if they want to go and they takes them out to eat also. Just wanting them to feel at home.
I recently placed my mother in Brookdale Union. From our initial interview through the entire process I dealt with Susan in Sales. She was extremely helpful and professional throughout the entire process. We experienced a few small hiccups along the way and Susan was able to provide us with guidance and support. She has also gone above and beyond with additional assistance even when others were unavailable. Mom has been there for 3 weeks now and pleased thus far.
I have visited the community and the staff really friendly and helpful the nurse natasha has over 30 years of experience in health care and very knowledgeable. The sales manager Susan was very helpful with letting me know what needed to be done in order to get things rolling. The upgrades and landscaping looks amazing. Thank you again natasha and Susan. Sincerely brad Martin
Went in to see about getting placement for my grandma. The nurse (can't remember her name, I apologize) was a big help. She explained she has over 30 years experience In the Healthcare field. Unfortunately my grandma needs a memory care unit because she has Dementia. The nurse gave me recommendations. They have recently had a new upgrade to their facility, the new paint and exterior landscaping looks amazing. Thank you again Nurse for all your help!
Reviews and rating from Google, shown as Google publishes them for Brookdale Union. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Brookdale Union. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
