No PlaceWisely verified reviews yet, and 79 reviews on Google averaging 4.8 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care4 of 5 reviews
Building and rooms3 of 5 reviews
Dining and food2 of 5 reviews
Cleanliness2 of 5 reviews
Activities and engagement2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 79-review average is 4.8 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
I could not be more pleased to have my mother in the care of AIP. The staff at The Elms @ Parkside memory care are excellent & an extension of my family now. The facility is well maintained and always clean. I wish we made the move sooner.
My father lived at Abbotswood for the past 3 years until his recent passing. He enjoyed his time there, friends made, and staff. I can tell you that as a family member, I’ve been treated wonderfully - even after our time there. I cannot recommend enough.
My parents Dar and Nellie Muceno live at Abbotswood at Irving Park. The administration, and staff are WONDERFUL! Everyone is so nice and sweet to all of us. The dining room, reception, maintenance. The Physical Therapists are TOP NOTCH. Nursing is so great! I cannot say enough. I love that it is just the right size. The place has a lot of activities, is always beautiful, clean and lively! Thank you!
My Dad and Mother in law are both residents at Abbottswood. It’s been great for my MIL - she has her independent back that she lost after the death of my FIL. Church, friends, activities - even though she is “winding down” she is living a much more full and independent life. My Dad has not adjusted as well. He misses his home, and private life. He does not choose to participate in any activities. But - when he got Covid, there was plenty of care to support him. He also tripped and ended up in a back brace for 6 weeks - and again, care was there for him as needed. We are very happy they moved to Abbottswood.
My father lived at Abbotswood for the last 5 or so months (prior to his passing) and I’m so thankful for the staff and facility. I can only speak to independent living - he eventually began using Living Well at Home as his disease progressed to handle administration of his medication. The staff did their best managing his ever changing med schedule while keeping communication as up to date as possible with the CNAs. When we did have any issues, they were taken seriously and fixed promptly. Brittany consistently went above and beyond to make mine and my father’s lives easier. Markeith responded even on the weekends whenever issues came up.. and Amber spent so much time adjusting medication while adhering to their required paperwork - which was no easy task.
The ladies up front are sweet and welcoming.. and the residents are all so kind.
The dining room has wonderful food. Sometimes the staff was lackluster - but there are a handful of servers who always gave fantastic service.
Abbotswood has so much to offer and I wish my father could have enjoyed his time there for longer. I’d recommend living there to anyone.
Reviews and rating from Google, shown as Google publishes them for The Elms at Abbotswood. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of The Elms at Abbotswood. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
