No PlaceWisely verified reviews yet, and 24 reviews on Google averaging 4.5 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care3 of 5 reviews
Building and rooms2 of 5 reviews
Dining and food1 of 5 reviews
Cleanliness1 of 5 reviews
Communication with family1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 24-review average is 4.5 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
What a wonderful community. Feel very confident referring our patients there when the time comes for a next step. Wonderful staff. Clean and “home” feel as soon as you step in. Terri is such an asset to your team. Always so helpful and kind.
As someone who helps families find the right senior living, I have been impressed working with Navion of Greenville from start to finish. Their team made the admissions process quick and easy for my family, as well as attention to detail in the room readiness. I enjoy working with this community!
NAVION of Greenville has provided an exceptional environment for my cousin. The staff have been warm, friendly, and caring. Activities and/or outings are scheduled daily to keep residents engaged. From time to time activities are planned to include family and friends (e.g., BBQ, Mystery Dinner Theater, etc.). The onsite nursing staff is available for questions and follow up whenever needed. The people and food are wonderful!
Avoid this facility at all costs! My 95 year old mother-in-law spent a year and a half at Navion of Greenville, and it was very unsettling. The first year was acceptable, though not wonderful. I don’t typically write negative reviews, but I can’t stay silent after what we experienced.
The facility was unsanitary and had a roach infestation that went unaddressed for more than three months. Others were complaining as well, and still no action. It got to the point where we had to throw out all of my mother-in-law’s clothing, personal belongings and sentimental items because they were covered in roaches, eggs and feces. There are many nice, caring staff members but the upper management seems to be the problem.The director and another senior staff showed little to no concern for the well-being of their residents. Prescriptions were not filled and administered, and when we reported issues to DHHS, there was clear retaliation instead of accountability. Never once did we get any communication, updates or apologies regarding the situation from the director. The regional manager never even responded to 2 separate emails.
They also attempted to increase my mother’s care charges twice in the same month with no notice based on so-called “assessments” that they couldn’t explain. The only additional request we had was that they make sure she stayed hydrated — which apparently required an extra $800 monthly fee. It’s beyond comprehension that any facility would treat a resident’s basic need for water as an added cost.
This experience was heartbreaking and deeply frustrating. Please think carefully before placing a loved one here — no family or resident should have to go through this.
Very impressed with this community. Sometimes, when you enter a senior living community, you just sense that it is well run and that it feels like a good home for its residents. Navion is this type of place. Every employee we met was nice and the residents had smiles on their faces. Terri did a great job getting us up to speed on the community and how they do things.
Reviews and rating from Google, shown as Google publishes them for Navion of Greenville. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Navion of Greenville. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
