No PlaceWisely verified reviews yet, and 9 reviews on Google averaging 4.0 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care4 of 5 reviews
Building and rooms3 of 5 reviews
Staff and caregivers2 of 5 reviews
Cleanliness1 of 5 reviews
Communication with family1 of 5 reviews
Activities and engagement1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★2
4 ★1
3 ★0
2 ★0
1 ★2
Google shows its five most relevant reviews; the 9-review average is 4.0 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Yes, the place is old; however, it is one of the cleanest facilities I have ever been in. And, you can’t beat the staff. They are the best! My Mom was very happy there and absolutely loved Sydney. I love it so much I still perform music there, even though my mom has passed on.
Here's the deal. Its all about the care, not the real estate y'all. The big bonus here is that this facility is not ran by a corporation. It is ran by people of kindness and compassion. People who can use common sense and reason. This home is superior in so many ways. I am very fortunate my mother is here. She receives the very best care. Way better than she did in a fancy looking, corporate, outrageously priced "home". My mother truly
feels at home here. She is clean and healthy and she is loved. We are so lucky she is at mountain view. They are wonderful!
My father found this place while looking for a home for his wife who was suffering from stage seven Alzheimer’s The setting is very pretty but to be honest with the Facility is a bit run down. But my step mother was never worried about having a pretty or new environment. Once she was admitted we found out just how great the care was there. The staff went above and beyond what was expected as to even calling us after hours and sharing cell phone numbers with us once my stepmother was near the end of her life. The attention to detail and the amount of care staff provided was excellent They made a tough situation a lot more bearable
Facility Director lacks compassion and needs to allow patients to communicate with their families. My Mother requested a priest to visit her and the facility director denied her request. My Mother and I requested 11 months ago to be taken to her dermatologist to have the rest of her face CANCER be removed, the facility director stated an apointment was made, NOT the truth!. The CANCER is spreading to her eye. As her daughter I was told by Mitchell County DSS, I could take her to her doctor, since they are her guardian. The facility director denied that request. I also inquired why treatment for my Mother's Diabetics and C.O.P.D. had been discontinued. The Director told me I had no voice in my Mother's care! When I made a report against the Director, my Mother's purse with her Wallet, all her ID and her Galaxy cell phone was taken from her by the Director. This was done to cut all communications between my Mother and myself, her daughter. At this time my Mother is NOT allowed ANY visitors or phone calls. She is locked up 24/7. I have asked the facility director to return her Galaxy Cell Phone, that the Director stated was locked up in her office. Now the phone has disappeared! I demand that this facility Director return this phone or replace it, immediately!! I, so state this Director had NO right to take a patient's property and IS accountable for her actions. I purchased this phone for my Mother, NOT for this Director.
Now I ask, if this was your loved one what actions would you take??
My granma was in great physical health. She just has dimensia. She was starting to forget to take her medicine sometimes. That's how she ended up in a nursing home. My aunt had her put there using the court. We didn't even get a chance to try home care. Mountain View is the first place her medical guardian put her. They kept her doped up all the time. She couldn't walk after 2 weeks of being there. They even let her get dehydrated and she had a UTI which they basically ignored. The guardian had to be contacted multiple times to get her treated in a hospital. The place is run down and it's horrible. She's in another place now and has only been there 3 weeks and doing GREAT. She's walking all over again. She's not doped up out of her mind. She knows exactly what's going on. Don't take your loved one to mountain view!!!!!
Reviews and rating from Google, shown as Google publishes them for Mountain View Assisted Living. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Mountain View Assisted Living. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
