No PlaceWisely verified reviews yet, and 28 reviews on Google averaging 4.2 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care5 of 5 reviews
Staff and caregivers4 of 5 reviews
Communication with family2 of 5 reviews
Cleanliness1 of 5 reviews
Building and rooms1 of 5 reviews
Management and turnover1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 28-review average is 4.2 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
It’s clear that Precious and Bianca genuinely care about the people they serve, and that kind of dedication makes a huge difference. Their positive attitudes and willingness to help do not go unnoticed.
I want to take a moment to recognize Latisha Batts for the incredible difference she has made at Brookdale High Point North. From the very beginning, she has brought a fresh energy and a true sense of compassion to the community. What stands out most is how approachable and attentive she is, always taking the time to listen and ensure both residents and staff feel valued.
Latisha has a gift for making people feel comfortable and heard, which goes a long way in creating a positive atmosphere. The changes she’s introduced have been thoughtful and well-communicated, and it’s clear that every decision is made with residents’ best interests at heart.
Thank you, Latisha, for your leadership and for genuinely caring about the people here. It’s reassuring to know the community is in such capable and compassionate hands.
I visited Brookdale High Point North in January 2022 as part of the work I was doing to evaluate independent and assisted living facilities for my mother. My impression of High Point North was that it was comfortable and clean and very efficiently managed. All of the residents I saw were clearly being cared for with compassion and respect for their dignity. The staff members I spoke with were open and friendly and didn't hesitate to answer the many questions I asked. In particular, the Sales Manager - Bobbi Beene - went out of her way to ensure that I had all of the information I needed to make an informed decision. She continued to personally follow-up with me after my visit to offer helpful advice and to ask how my mother was.
I strongly recommend considering Brookdale High Point North if you are looking for assisted living. I believe you will be as impressed as I was.
I moved my mom in almost 2 weeks ago and I can already tell a huge difference in her. She is thriving better than she has in months. She constantly tells me how nice everyone is there and how they take very good care of her. Alice and everyone else at Brookdale has been extremely helpful in helping my mom with this transition. The employees and the facility is top-notch and I would recommend them to anyone.
Latisha Batts is horrible. She has yet to resolve any issues. She is never at the community. She comes in changing things that work. Hasn’t taken the time to learn staff or resident names because she is not there long enough to care. This is not a good start hope she sees this and does better.
Reviews and rating from Google, shown as Google publishes them for Brookdale High Point North AL (NC). They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Brookdale High Point North AL (NC). Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
