No PlaceWisely verified reviews yet, and 7 reviews on Google averaging 4.6 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers3 of 5 reviews
Quality of care3 of 5 reviews
Activities and engagement3 of 5 reviews
Building and rooms3 of 5 reviews
Management and turnover2 of 5 reviews
Cleanliness1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★1
1 ★0
Google shows its five most relevant reviews; the 7-review average is 4.6 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
If you are looking for an Assisted Living facility, check out Onslow House. The residents are treated so kindly and with the warmth that you would want for your loved one. The activities are awesome, there are never bored!! When you walk in, you will see all the smiles and hear the laughter. Great staff, and a fantastic Activities Director!!
Live here currently. Understaffed, incompetent aides being hired. There are a few aides and med techs that are excellent caretakers. Administrative staff stay in their offices and are not overseeing the facility. Health dept was called in last week. Now waiting for Social Services to visit. A complaint was filed about the care we receive. We have one housekeeper that they expect to clean entire building and do facility laundry, sheets and towels. We now how one of our sister company's staying here because of their facility needs repairs. They have consumed all of our linens. Our staff can never find clean towels or sheets. The situation is getting worse even with all of our residents who complain. Just because all the documentation was in order for them to receive a 5 rating doesn't mean this place is run with 5 rating. I waited and fought to come here and I'm sorry that I did.
My mother moved into Onslow House Feb 2025. This facility is amazing. The building itself is very nice. It’s newly renovated and the decor is very nice. My mother is making great progress. The aides that care for her are very attentive and nice. They have quickly become like family. They care if my mother is happy and want her to do well. They are always offering words of encouragement. The entire staff is wonderful. They have taken over being my mom’s care giver so I can enjoy being her daughter again. The price is very reasonable. I encourage anyone who needs to find an assisted living facility for a family member to visit Onslow House. You have to see it to believe it!
Elizabeth Johns is FABULOUS!! She is extremely attentive and there is no question that she loves what she does because it demonstrated through her attentiveness, patience and support of not only the patience but also the different events and activities that she orchestrates for the residents
Reviews and rating from Google, shown as Google publishes them for Onslow House. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Onslow House. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
