No PlaceWisely verified reviews yet, and 11 reviews on Google averaging 4.6 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care4 of 5 reviews
Communication with family1 of 5 reviews
Activities and engagement1 of 5 reviews
Building and rooms1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 11-review average is 4.6 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
I had such a wonderful experience at The Indigo at New Bern! The entire team was so friendly and welcoming from the moment I arrived with my brother. A special shoutout to Brittany, the sales coordinator, who was absolutely amazing so professional, kind, and helpful every step of the way. She made the whole process smooth and enjoyable. Everyone there truly went above and beyond to make me feel comfortable. Highly recommend The Indigo at New Bern to anyone looking for exceptional care and a warm, caring atmosphere!
I cannot say enough wonderful things about The Indigo at New Bern! From the moment I walked in, I felt welcomed and cared for. The community is warm, inviting, and truly feels like home.
The sales coordinator, Britney, was absolutely amazing—so knowledgeable, kind, and genuinely passionate about helping families find the right fit. Nurse Melissa was equally incredible, taking the time to answer all questions with patience and compassion, which really put my mind at ease.
I also had the pleasure of meeting the maintenance team, and he was a complete bundle of joy! It’s clear that everyone here takes pride in what they do and truly cares about the residents.
If you’re looking for a place where your loved one will be treated like family, The Indigo at New Bern is it. Highly recommend—five stars all the way!
I recently toured the memory care at The Indigo at New Bern while exploring options for my grandmother. I want to share an honest and balanced experience.
The physical space could definitely use some updates—the floors were a bit worn and the walls looked like they could use a fresh coat of paint. It wasn’t quite as polished as I expected.
That being said, what really stood out to me was the staff. They were up, active, and fully engaged with the residents the entire time I was there. You could genuinely feel that they care and have a lot of love and patience for the people they’re supporting. That kind of compassion is hard to find and means so much, especially in memory care.
I had a wonderful experience with The Indigo at New Bern. The entire team is extremely professional, and the staff is not only knowledgeable but genuinely caring and helpful throughout the process.
The Sales Coordinator did an amazing job reaching out to me right away and made me feel reassured from the very beginning. They took the time to answer all of my questions and helped ease any concerns I had about the transition.
I was also very impressed with the RN, who is clearly dedicated and willing to help in any way possible. It’s comforting to know that such a compassionate and supportive team is there to guide families during such an important time.
I highly recommend The Indigo at New Bern to anyone looking for a caring and professional community!
I wanted to let everyone know how wonderful this place is. My friend is currently living here and we have had nothing but a good experience. The staff has been so great and amazing. Brittany and Jessica worked with us with getting different quotes for different rooms, they were patient with our many questions and me calling several times in two days
Reviews and rating from Google, shown as Google publishes them for The Indigo at New Bern. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of The Indigo at New Bern. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
