No PlaceWisely verified reviews yet, and 37 reviews on Google averaging 3.2 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care4 of 5 reviews
Communication with family2 of 5 reviews
Activities and engagement2 of 5 reviews
Management and turnover2 of 5 reviews
Dining and food1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 37-review average is 3.2 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
From our first meeting with Sunrise at North hills the team was outstanding they covered all details and were genuinely supportive . in addition I have to give a special thanks to Carrie the executive director who when above and beyond during this process She walked us through every detail, made onboarding seamless. then the caregivers went even further. Very very attentive, consistently kind, they have exceeded every expectation. We couldn’t be happier with our choice for Dad !
We couldn’t be happier now that we found Sunrise of North Hills for our mother. Alex, Carrie, and Dom, her wonderful evening caregiver, have all been amazing. Their kindness, compassion, and attention have given our family tremendous peace of mind. We are truly grateful to know that she is surrounded by people who genuinely care about her comfort, happiness, and well-being. We highly recommend Sunrise of North Hills to anyone searching for a caring, supportive, and welcoming place for their loved one.
Very professional staff, always clean and tidy, lots of activities, parties and outing. This is a great place where you can retire or have a parent stay if they are having loss of memory. This is a very inviting place for your loved one.
My father lived at Sunrise at North Hills for 3 years. During his journey through struggling with dementia, the staff was always very loving and kind to my dad. He was well cared for and I never had to worry about him. The staff was responsive if I ever called and needed anything. They gave me peace of mind knowing that my father who no longer could care for himself was being treated with kindness and dignity during the last few years of his life. It helped enrich our relationship taking some of the stress of caretaking off of my plate, so that I could just focus on spending time with my sweet dad. I'm forever grateful to Sunrise at North Hills.
After looking at several different memory care facilities, I decided on Sunrise North Hills. It was a great decision. Everyone (management, staff, kitchen, cleaning, maintenance and activity workers included) shows care, comfort and kindness to my father and our family. Sunrise North Hills has become like a family to us. Activity directors, management and staff work really hard to keep the residents involved and active while always coming up with new projects, activities and many special occasion holiday events. Communication from management and staff is excellent and very much appreciated. You have many caring people and should be so proud of that at Sunrise North Hills. We are so grateful to all for the care my father is receiving.
Reviews and rating from Google, shown as Google publishes them for Sunrise at North Hills. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Sunrise at North Hills. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
